| Page 1 of 1 |
|
|
 Posted: Thu, 18th Jan 2018 22:55 Post subject: Constant crashes when gaming - new computer |
|
 |
Hey guys, long time no see. I haven't posted in a very long time but I remember that I always received good support when posting here. I'm kind of desperate for help so I thought I'd try to post here. I posted this in Operating systems but I'm not really sure if it's an OS issue but more likely to be a hardware issue...
I just bought a new computer about 1 month ago which I built together myself. The spec is the following:
Mobo: Asus PRIME B350-PLUS
RAM: Corsair 16GB (2x8) DDR4 3000 MHz CL15 Vengeance
SSD: Samsung 850-Series EVO 500GB
CPU: AMD Ryzen 1600 3.2 GHz
PSU: EVGA GQ 650W
GPU: MSI GeForce GTX 1080 8GB Gaming X
Monitor: Acer 24 inch Predator XF240H 144Hz
OS: Windows 10 64-bit
Now the issue that I am having is that ever since I really put together the computer I have been having issues with frame freezes and crashes to desktop when gaming. At the beginning I really only played CSGO and every now and then my frame would freeze completely for about 10 seconds until resetting. I thought this was an optimization issue even though it was really bothering me and so I didn't really troubleshoot it. I haven't had much time to game until recently and that is when I noticed the larger issues. When I try to run games like the latest Tomb Raider and Fallout 4, the game crashes to the desktop pretty much within 5 minutes of running the game. In the case of tomb raider the game freezes while the audio repeats itself. Then I get an error message that says "A problem has occured with your display driver. Your system may not have enough resources to run the game at the selected settings." The error code I get is DXGIERRORDEVICE_HUNG. When I play Fallout, after a few mins the game simply crashes to desktop without no error message.
I've been able to play CSGO without and crashes except for the occasional freezes which are extremely annoying. I play PUBG as well, it generally goes well except for a few times per gaming session where I get the crash to desktop with an error message as well.
At this point I am extremely frustrated as I cannot seem to get to the root of the issue. It seems like I have tried everything and I still cannot pinpoint where the issue lies.
*I have uninstalled drivers with DDU in safe mode and reinstalled without windows XP automatic driver updates. Also tried without MSI afterburner. Still not working *I have stresstested my computer with Furmark, Unigine valley, Cinebench and memtest without no issues or errors. GPU gets stresstested. *I thought it could've been audio drivers interfering as Nvidia has its own. I tried disabling Nvidia audio drivers and running the games. No effect. Also updated my realtek audio drivers to latest.
In event viewer, I get the error "Display driver nvlddmkm stopped responding and has succesfully recovered." whenever I get these crashes. I've googled on it and tried most suggestions without no effect. Just before I posted this and clicked on discord as I was browsing my screen froze. This has never happened outside of a game. I checked event viewer and it registered the same error as I mentioned "Display driver nvlddmkm stopped responding and has succesfully recovered."
The screen froze then after about 15 secs went dark then came back unfrozen working as usual.
I'm not really sure where to go from here. Do you guys have any suggestions on how I at least can pinpoint the issue? I appreciate all the help I can get.
Thanks!
|
|
| Back to top |
|
|
farne
Posts: 3725
Location: Serbia
|
| Posted: Thu, 18th Jan 2018 23:39 Post subject: |
|
|
Sounds to me like your GPU is a classic måndagsexemplar. Contact whoever you bought it from for a solutuon!
|
|
| Back to top |
|
|
|
|
| Posted: Thu, 18th Jan 2018 23:43 Post subject: |
|
|
| farne wrote: | | Sounds to me like your GPU is a classic måndagsexemplar. Contact whoever you bought it from for a solutuon! |
Wouldn't the issues show up when I run Furmark and Unigine valley then?
|
|
| Back to top |
|
|
tonizito
Posts: 51050
Location: Portugal, the shithole of Europe.
|
| Posted: Thu, 18th Jan 2018 23:53 Post subject: |
|
|
| Razacka2 wrote: | | farne wrote: | | Sounds to me like your GPU is a classic måndagsexemplar. Contact whoever you bought it from for a solutuon! |
Wouldn't the issues show up when I run Furmark and Unigine valley then? |
Not necessarily IMO.
Had a 4890 that would start artifact like crazy when I was running crysis but had no issues whatsoever when pushed in furmark. While my issue wasn't the same as yours is now I'd still try to test that GPU on another 'puter or another GPU on your system.
| boundle (thoughts on cracking AITD) wrote: | | i guess thouth if without a legit key the installation was rolling back we are all fucking then |
|
|
| Back to top |
|
|
|
|
| Posted: Fri, 19th Jan 2018 00:12 Post subject: |
|
|
| tonizito wrote: | | Razacka2 wrote: | | farne wrote: | | Sounds to me like your GPU is a classic måndagsexemplar. Contact whoever you bought it from for a solutuon! |
Wouldn't the issues show up when I run Furmark and Unigine valley then? |
Not necessarily IMO.
Had a 4890 that would start artifact like crazy when I was running crysis but had no issues whatsoever when pushed in furmark. While my issue wasn't the same as yours is now I'd still try to test that GPU on another 'puter or another GPU on your system. |
I see. The issue I am having is that I can't pinpoint the problem with accuracy. But the error i am getting in event viewer ("display driver nvlddmkm stopped responding and has successfully recovered") can really only point to a problem with the GPU right? I mean theoretically it could be the PSU but that wouldn't manifest itself like the problems I am seeing or?
|
|
| Back to top |
|
|
|
|
| Posted: Fri, 19th Jan 2018 01:11 Post subject: |
|
|
I know this may sound insulting (it's not meant to be) but sometimes the simplest things might be good to check first. Have you checked that the card is getting enough power, I mean...are the pins plugged into it and firmly?
Have you tried observing what the card is doing while you game with nvidia inspector (or any thrid party proggy)?
|
|
| Back to top |
|
|
3E74
Posts: 2559
Location: feels wrong
|
| Posted: Fri, 19th Jan 2018 01:41 Post subject: |
|
|
could be every<thing...
Buut, from what i read, my best guess is PSU or GPU..
The easy way would be to have a spare PSU or an friend with one..
Then Test if it happens again..
ALso Mr. Tinkles got a valid point there.. CHECK the connections..
Do you have a DUMP file? (should be in here -> C:\Windows\Minidump)
This would help a lot to pinpoint the problem..
Edit: forget the dump file..i just read your post again, and you have no BSOD, so there would be no dump..
..:: Life - A sexually transmitted disease which always ends in death. There is currently no known cure::.. 
|
|
| Back to top |
|
|
|
|
| Posted: Fri, 19th Jan 2018 02:51 Post subject: |
|
|
How are the GPU temperatures when this happens?
Also it could be the RAM, try using 1 stick at a time and if it still happens then you can at least rule that out. And of course, it would help if you could test with another GPU.
EDIT: Also in the Event viewer, under Graphics card, do you see any events that are relevant?
|
|
| Back to top |
|
|
|
|
| Posted: Fri, 19th Jan 2018 08:05 Post subject: |
|
|
| Mr.Tinkles wrote: | I know this may sound insulting (it's not meant to be) but sometimes the simplest things might be good to check first. Have you checked that the card is getting enough power, I mean...are the pins plugged into it and firmly?
Have you tried observing what the card is doing while you game with nvidia inspector (or any thrid party proggy)? |
Checked the connections and even changed the cables to a spare one i got with the PSU to make sure it wasn't faulty. everything is correctly attached firmly
| VGAdeadcafe wrote: | How are the GPU temperatures when this happens?
Also it could be the RAM, try using 1 stick at a time and if it still happens then you can at least rule that out. And of course, it would help if you could test with another GPU.
EDIT: Also in the Event viewer, under Graphics card, do you see any events that are relevant? |
Gpu temps are fine. As the game barely gets going for a long time they don't elevate. Let's say fallout 4 runs for 4 mins, so gpu maybe gets to 60 degrees celsius with 10-15% fan speed as it's automated. I tried setting fan speed to 45% before starting the game and the temps were at 45-50 degrees.
I haven't tried the RAM solution. i was gonna run windows on memtest when I work today. When I get back I'll try to take out the sticks one at a time. I wish I could test with another GPU but i don't have one. I can't find any graphics card tab in event viewer but looking at the time when i get the displaydriver error in event viewer - there is no other event which is relevant at the same time.
|
|
| Back to top |
|
|
|
|
| Posted: Fri, 19th Jan 2018 14:42 Post subject: |
|
|
| 3E74 wrote: | could be every<thing...
Buut, from what i read, my best guess is PSU or GPU..
The easy way would be to have a spare PSU or an friend with one..
Then Test if it happens again..
ALso Mr. Tinkles got a valid point there.. CHECK the connections..
Do you have a DUMP file? (should be in here -> C:\Windows\Minidump)
This would help a lot to pinpoint the problem..
Edit: forget the dump file..i just read your post again, and you have no BSOD, so there would be no dump.. |
I got a crash earlier today when just using win 10, browsing. the dump file pointed to a problem with watchdog.sys
I don't really know what to do anymore. I took contact with my retailer to get the GPU sent back for testing. Hopefully it will be the GPU since as of right now I kind of feel like i'm blindly sending it for testing.
|
|
| Back to top |
|
|
|
|
| Posted: Fri, 19th Jan 2018 21:39 Post subject: |
|
|
Sorry for the triple posting. Tried changing the GPU to another PCI-E slot. A slower slot. Things went much more smooth but I still experienced the lags. Gonna head to the store tomorrow to turn my GPU in for a check. Thinking of sending the Mobo in as well, but at the same time? What are the odds that both PCI-E slots are damaged? Doesn't it sound like its the GPU if I get the crashes while the gpu is in both slots?
|
|
| Back to top |
|
|
|
|
| Posted: Fri, 19th Jan 2018 21:44 Post subject: |
|
|
@Razacka2
Depending on where you sent your card it can take them all from 2 weeks to 2 months before they even touch it.
Are you sure you don't know anyone with an old PCIx GPU which you can borrow to test out, cause then you'll get a more precise answer.
|
|
| Back to top |
|
|
|
|
| Posted: Fri, 19th Jan 2018 23:02 Post subject: |
|
|
| Mr.Tinkles wrote: | @Razacka2
Depending on where you sent your card it can take them all from 2 weeks to 2 months before they even touch it.
Are you sure you don't know anyone with an old PCIx GPU which you can borrow to test out, cause then you'll get a more precise answer. |
Might have one friend. Fortunately the retailer I bought from tries it on their own as far as I understood it. It shouldn't take more then a few days according to them. Gonna head to the store and begin by telling them to test the GPU as it's the most likely.
|
|
| Back to top |
|
|
|
|
| Posted: Sat, 20th Jan 2018 03:15 Post subject: |
|
|
Well, good luck to you. Hope it sorts itself out. ^_^
|
|
| Back to top |
|
|
|
|
| Posted: Sat, 20th Jan 2018 09:52 Post subject: |
|
|
| tonizito wrote: | | Razacka2 wrote: | | farne wrote: | | Sounds to me like your GPU is a classic måndagsexemplar. Contact whoever you bought it from for a solutuon! |
Wouldn't the issues show up when I run Furmark and Unigine valley then? |
Not necessarily IMO.
Had a 4890 that would start artifact like crazy when I was running crysis but had no issues whatsoever when pushed in furmark. While my issue wasn't the same as yours is now I'd still try to test that GPU on another 'puter or another GPU on your system. |
Same for me with my 9800SE. Unlocked the card via bios and it would run most games perfect, but show artefacts in others that ran fine (but slower) before. Most likely an issue with the gfx memory. |
|
| Back to top |
|
|
|
|
| Posted: Tue, 20th Feb 2018 17:18 Post subject: |
|
|
Thanks for the help guys. Turns out it was both the memory sticks. GPU was tested and they found no issues. Then I turned in my mobo, memory sticks and CPU. At first they couldn't provoke the same issue as I had seen by running benchmarks. Told them to run games and they got the same problem. Replaced the memory sticks and now it's working fine. Sucks that memtest couldn't find the issue, would've saved me about a month lol.
|
|
| Back to top |
|
|
|
|
| Posted: Tue, 20th Feb 2018 20:10 Post subject: |
|
|
Glad it worked out for you, too bad memtest didn't pick up the problem. 
|
|
| Back to top |
|
|
|
|
|
| Back to top |
|
|
|
|
| Posted: Wed, 21st Feb 2018 12:42 Post subject: |
|
|
Were you using regular old memtest86+/win memory diagnostics, or new memtest86 with UEFI support?
The latter stresses RAM way more than old BIOS-based tests so old programs shouldn't be used anymore with UEFI systems.
|
|
| Back to top |
|
|
| Page 1 of 1 |
All times are GMT + 1 Hour |
