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LeoNatan
Banned
Posts: 73193
Location: Ramat Gan, Israel 🇮🇱
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 Posted: Thu, 29th Oct 2020 09:34 Post subject: Hardware issues |
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My PC is not working properly and I'm not sure what is going on.
For a while now, I've been getting MEMORY_MANAGEMENT BSODs, but no dump is created so I can investigate. I ran memtest for several passes (took hours), and there were no issues. I also ran the Windows memory test and there were no issues. I updated my BIOS, and since then, I am seeing even more strange issues. At some times, if the PC is shut down and I turn it on, it starts the boot process, but then suddenly "shuts down". I put that in quotes because it's not a normal shut down. The memory LEDs still show light, as if the system is on, and pressing the power button does nothing. I have to switch the PSU off, then switch it on. The MEMORY_MANAGEMENT BSODs are still going on, so I decided to install a new Windows, so that it can show me the dump. While that was installing, my PC "shut down" again.
So what the fuck could it be? Is it the PSU acting up? The motherboard?
There are two issues here. The "shut downs" could be a bad BIOS, while the MEMORY_ISSUE is something else...
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| Posted: Thu, 29th Oct 2020 09:52 Post subject: |
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If power gets unresponsive until you cycle it at the wall, its usually because low quality or underpowered PSU. If the PSU is decent quality Gold/Platinum etc. then you may be looking at a motherboard issue (i've had this happen with MSI mboard, never again).
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LeoNatan
Banned
Posts: 73193
Location: Ramat Gan, Israel 🇮🇱
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| Posted: Thu, 29th Oct 2020 10:02 Post subject: |
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It's a 1000W Platinum Seasonic PSU.
I do have an MSI Creator TRX40 motherboard. Expensive motherfucker. Is there anyway to diagnose this? I ordered all components from abroad, and starting a warranty procedure will be very messy.
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| Posted: Thu, 29th Oct 2020 10:05 Post subject: |
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Did you boot with one ram module at a time?
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LeoNatan
Banned
Posts: 73193
Location: Ramat Gan, Israel 🇮🇱
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| Posted: Thu, 29th Oct 2020 10:07 Post subject: |
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It didn't make a difference. Sometimes it boots, sometimes it just starts to boot and "shuts down" (same behavior as above).
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tonizito
Posts: 51050
Location: Portugal, the shithole of Europe.
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| Posted: Thu, 29th Oct 2020 10:08 Post subject: |
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Had something like that a few months back, aside from the sudden shutdowns and memory BSOD's.
Turns out the power switch was getting "stuck" on the active position for a few seconds, which did not allow the system to boot 
For a start, maybe try unplugging the reset and power switches from the mobo, and for a few days turning it on by shorting the power switch jumpers.
| boundle (thoughts on cracking AITD) wrote: | | i guess thouth if without a legit key the installation was rolling back we are all fucking then |
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| Posted: Thu, 29th Oct 2020 10:09 Post subject: |
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It might be a device causing something, so do a bare bones POST. It might even be a CPU power connector not being properly fitted, but I assume you checked all that. Did you do a BIOS reset?
Are you sure the PC shuts down? Maybe the GPU is faulty so you lose video signal only.
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| Posted: Thu, 29th Oct 2020 10:14 Post subject: |
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Last edited by Interinactive on Mon, 4th Oct 2021 08:43; edited 3 times in total
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LeoNatan
Banned
Posts: 73193
Location: Ramat Gan, Israel 🇮🇱
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| Posted: Thu, 29th Oct 2020 10:23 Post subject: |
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| Mister_s wrote: | It might be a device causing something, so do a bare bones POST. It might even be a CPU power connector not being properly fitted, but I assume you checked all that. Did you do a BIOS reset?
Are you sure the PC shuts down? Maybe the GPU is faulty so you lose video signal only. |
All the fans shut down, and my USB devices turn off. But RAM LEDs stay on. |
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LeoNatan
Banned
Posts: 73193
Location: Ramat Gan, Israel 🇮🇱
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| Posted: Thu, 29th Oct 2020 10:29 Post subject: |
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Disconnected power connected and used the onboard power button. At least it didn't "shut down" this time, but it BSODed during the Windows setup with "MEMORY_MANAGEMENT" (and no stop code)...
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| Posted: Thu, 29th Oct 2020 10:45 Post subject: |
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Yep i'll not buy anything from MSI again, mine was an x99 SLI series Krait $600+ board, At random would stop boot, or would turn on light up but no post, disconnect from wall, reconnect and it would boot again. Replacing PSU mitigated it for a little while, but then it would fail again a few months later.
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LeoNatan
Banned
Posts: 73193
Location: Ramat Gan, Israel 🇮🇱
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| Posted: Thu, 29th Oct 2020 10:47 Post subject: |
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I have two SSDs, but the problem happened on both seemingly (different Windows installs). I have now removed three sticks and am with only one. Reinstalling Windows again.
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| Posted: Thu, 29th Oct 2020 10:50 Post subject: |
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If you suspect RAM, youe better off just booting to memtest86 and letting it run 12-24 hours. If its bad (ive had this before), Windows may successfully install, but you will have corrupted files and encounter BSODs at random.
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LeoNatan
Banned
Posts: 73193
Location: Ramat Gan, Israel 🇮🇱
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| Posted: Thu, 29th Oct 2020 10:53 Post subject: |
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Well, just got MEMORY_MANAGEMENT BSOD with just one 8GB stick, from the new install. 
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LeoNatan
Banned
Posts: 73193
Location: Ramat Gan, Israel 🇮🇱
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| Posted: Thu, 29th Oct 2020 10:53 Post subject: |
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I already ran memtest, there were no issues.
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| Posted: Thu, 29th Oct 2020 10:55 Post subject: |
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This can be anything, the CPU, CPU integrated memory controller, the mobo itself etc... Is there any errors on your main drive where the windows is?
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LeoNatan
Banned
Posts: 73193
Location: Ramat Gan, Israel 🇮🇱
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| Posted: Thu, 29th Oct 2020 10:56 Post subject: |
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Now I got a "SYSTEM_SERVICE_EXCEPTION" BSOD. Something is completely broken.
| Breezer_ wrote: | | This can be anything, the CPU, CPU integrated memory controller, the mobo itself etc... Is there any errors on your main drive where the windows is? |
But how to diagnose? I have two different SSDs with different Windows installs, and both are crashing.
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| Posted: Thu, 29th Oct 2020 10:56 Post subject: |
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Are you running an XMP profile to overclock your memory?
On my old build I was having issues with the RAM's built in XMP profile. It was causing all sorts of weird issues, including the PC occasionally not posting and rare crashes in windows.
The XMP profile was set to overclock the ram to 3200mhz, but overriding the XMP profile and reducing it to 3000mhz made it stable.
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LeoNatan
Banned
Posts: 73193
Location: Ramat Gan, Israel 🇮🇱
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| Posted: Thu, 29th Oct 2020 10:57 Post subject: |
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Yes, I am using XMP. Will try to disable.
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| Posted: Thu, 29th Oct 2020 10:59 Post subject: |
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| LeoNatan wrote: | | Yes, I am using XMP. Will try to disable. |
Definitely give it a go. XMP profiles are almost always stable, but you can occasionally run into issues. |
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| Posted: Thu, 29th Oct 2020 11:00 Post subject: |
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Or better still lookup your memory and manually set the speed and CAS timings. Personally would never use any auto-boost / OC config.
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| Posted: Thu, 29th Oct 2020 11:01 Post subject: |
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| AmpegV4 wrote: | | Or better still lookup your memory and manually set the speed and CAS timings. Personally would never use any auto-boost / OC config. |
XMP profiles should set all of that perfectly, as it's the manufacturers tested and preferred configuration. Even so, occasionally they can conflict with your setup. |
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LeoNatan
Banned
Posts: 73193
Location: Ramat Gan, Israel 🇮🇱
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| Posted: Thu, 29th Oct 2020 11:04 Post subject: |
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So can the memory cause boot/"shut down" issues though? At first I suspected memory, but after all the boot issues tarted, I am not sure anymore. This is an expensive memory ffs...
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| Posted: Thu, 29th Oct 2020 11:04 Post subject: |
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| LeoNatan wrote: | Now I got a "SYSTEM_SERVICE_EXCEPTION" BSOD. Something is completely broken.
| Breezer_ wrote: | | This can be anything, the CPU, CPU integrated memory controller, the mobo itself etc... Is there any errors on your main drive where the windows is? |
But how to diagnose? I have two different SSDs with different Windows installs, and both are crashing. |
Did you see what was the cause for the "SYSTEM_SERVICE_EXCEPTION".
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LeoNatan
Banned
Posts: 73193
Location: Ramat Gan, Israel 🇮🇱
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| Posted: Thu, 29th Oct 2020 11:04 Post subject: |
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Also, if it was the memory instability, wouldn't memtest have caught this?
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LeoNatan
Banned
Posts: 73193
Location: Ramat Gan, Israel 🇮🇱
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| Posted: Thu, 29th Oct 2020 11:05 Post subject: |
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| Breezer_ wrote: | | Did you see what was the cause for the "SYSTEM_SERVICE_EXCEPTION". |
win32kfull.sys+156df1 |
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| Posted: Thu, 29th Oct 2020 11:06 Post subject: |
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| LeoNatan wrote: | | Also, if it was the memory instability, wouldn't memtest have caught this? |
Proper way to test out memory is to run many instances of memory test tool. I suggest trying this software, it will do errors in minutes if there is any sort of instability, many other software cant show them.
https://www.karhusoftware.com/ramtest/
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| Posted: Thu, 29th Oct 2020 11:10 Post subject: |
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| LeoNatan wrote: | | So can the memory cause boot/"shut down" issues though? At first I suspected memory, but after all the boot issues tarted, I am not sure anymore. This is an expensive memory ffs... |
For sure. Memory can cause some weird issues.
Try it with the XMP off for a day or so and see how you get on. It might be you just need to override and make some minor modifications. |
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| Posted: Thu, 29th Oct 2020 11:12 Post subject: |
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I havent had ever issues with XMP, if its right kit for your motherboard and CPU.
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