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Jenni
Banned
Posts: 9526
Location: England.
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 Posted: Fri, 10th Jun 2005 04:55 Post subject: Well the next time I contact overclockers uk...... |
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......after today will be through my solicitor. I've had my PC which I've paid over £2k for five weeks and still it's not working. The reason, first lot of memory they sent me was faulty, the second lot wasn't compatible. Now I've waited three weeks for them to refund my account the cash for the memory and still it hasn't been forthcoming. I'm not willing to spend a single penny with them until the cash is refunded. In a sentence...........NEVER buy from www.overclockers.co.uk, They're hopeless.
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| Posted: Fri, 10th Jun 2005 05:25 Post subject: |
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wow that sucks, i'd be pretty pissed off too especially after paying a premium rate like that 
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Jenni
Banned
Posts: 9526
Location: England.
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| Posted: Fri, 10th Jun 2005 09:36 Post subject: |
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Premium rate?
The prices were about average. Besides, I can afford it.
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Godlikez*
Banned
Posts: 2722
Location: In Your Illusions
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| Posted: Fri, 10th Jun 2005 16:22 Post subject: |
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Your new machine is still not working Jenni. Can't you order the memory somewhere else?
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| Posted: Fri, 10th Jun 2005 18:44 Post subject: |
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you were paying a premium rate from what i saw your specs were. easily 500 quid more than if you put it together yourself
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| Posted: Fri, 10th Jun 2005 18:51 Post subject: |
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didnt she put it herself together?
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| Posted: Fri, 10th Jun 2005 19:22 Post subject: |
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no she didnt which makes this all the more shocking.
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Jenni
Banned
Posts: 9526
Location: England.
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| Posted: Sat, 11th Jun 2005 01:17 Post subject: |
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I did put it together myself.
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Jenni
Banned
Posts: 9526
Location: England.
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| Posted: Mon, 13th Jun 2005 10:25 Post subject: |
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Well still no refund after five phone calls. Time to get in touch with trading standards I think.
I would advise anyone not to touch www.overclockers.co.uk with a bargepole.
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Jenni
Banned
Posts: 9526
Location: England.
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| Posted: Mon, 13th Jun 2005 15:06 Post subject: |
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I left the phone ringing. If you leave it long enough you'll get through.
They've got one more chance to refund my cash then I will get trading standards to build a case up for me prior to court proceedings. I will be claiming for the memory and the loss I've suffered due to the other parts depreciating.
The CPU is £50 cheaper now since I bought it.
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| Posted: Mon, 13th Jun 2005 18:01 Post subject: |
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Jenni my love next time you want to buy anything on line try ebuyer.co.uk its cheaper then overclockers
Take a look at this for a example same video cards but you save over £40 at ebuyer
Ebuyer
overclockers
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Jenni
Banned
Posts: 9526
Location: England.
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| Posted: Wed, 15th Jun 2005 10:11 Post subject: |
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Well I've rang them up six times and still no refund. I'm taking a day off tommorow to start legal proceedings.
I shall ask for:
A: The cash I've lost in depreciation from the components I've not been abled to use.
B: Money refunded from the memory it's self.
C: The cash from all the calls I've had to place.
D: Cash for the inconvienience and time I've had to take off from work.
I'll also press for the court costs to be added to them.
Some of the reviews I've read about overclockers are shocking. I know I'm not the only one to take them to court. All this time wasted because of terrible customer service.
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| Posted: Wed, 15th Jun 2005 10:50 Post subject: |
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Funny that in the nforce hardware sellers list it says
| Quote: | | Overclockers.co.uk - http://www.overclockers.co.uk/ - Good service, good reputation, very big sortiment including high quality parts, good for the overclocker and the modder |
A change maybe?
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| Posted: Wed, 15th Jun 2005 15:48 Post subject: |
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dont go to court, citizens advice would be a much cheaper and effective way. if you go to them they'll lay it down on the line and will fight the case for you for free. if they get involved i think it would be in OC's interest to just pay off the "small change" of £160 rather than have a tarnished rep and them on their backs.
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[sYn]
[Moderator] Elitist
Posts: 8374
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| Posted: Wed, 15th Jun 2005 15:57 Post subject: |
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| uploader wrote: | Jenni my love next time you want to buy anything on line try ebuyer.co.uk its cheaper then overclockers
Take a look at this for a example same video cards but you save over £40 at ebuyer
Ebuyer
overclockers |
<possiblityofanunhelpfulreply>
BUT E-BUYER ARE A BUNCH OF CUNTS!
I've ordered from a whole lot of online stores and I have NEVER had as bad a service as I had with them. I ordered over £200 of gear and only 1 thing showed up, which was worth £20. When I tried to call them I could never get put through to anyone, I would be 40th in a que, when I hit about 3 id get cut off and have to start the process again, more so the customer service line is a high cost phone number! When I eventually did get through they told me I was wrong so I got the devliery company to back me up (I had already checked what they received).. needless to say it was all solved when I e-mailed them from my company address.. they paid up pretty quick and appologised LOTS. Bastards. I now have a sticker on my moniter stating "E-Buyer are cunts".. and that is the way it will remain.
</possiblityofanunhelpfulreply>
I'm all about the aria.. you pay a little extra for amazing service!
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| Posted: Thu, 16th Jun 2005 01:23 Post subject: |
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ebuyer has given me no probs. i know some1 who had a few probs with them. like he orderd 2000 £ + over a period of a few months. he got a new gcard which never arrived so he complained and they sent him a better 1 (24£ more expensive) free of charge and refunded the postage
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Jenni
Banned
Posts: 9526
Location: England.
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| Posted: Wed, 29th Jun 2005 14:03 Post subject: |
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Well after sending them a solicitors letter I got my money back.
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crob
Posts: 338
Location: UK and USA - God Bless America. God Bless The UK.
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| Posted: Wed, 29th Jun 2005 19:19 Post subject: |
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Well done Jenni... I got my PC in England from them... still running good... I must of been lucky..
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Jenni
Banned
Posts: 9526
Location: England.
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| Posted: Wed, 29th Jun 2005 22:06 Post subject: |
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I bought it last month Voodoo. 
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Jenni
Banned
Posts: 9526
Location: England.
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| Posted: Fri, 1st Jul 2005 07:43 Post subject: |
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LOL!!
You think I'm in the minority?
http://www.reviewcentre.com/reviews5686.html
Have you ever had to RMA anything off them?
OC'ers are a waste of time. I know of at least three people who've had to take them to court.
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| Posted: Fri, 1st Jul 2005 08:18 Post subject: |
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| Jenni wrote: | | I know of at least three people who've had to take them to court. |
and yet you still paid over £2000 to them. Shows a lot about you doesnt it |
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Jenni
Banned
Posts: 9526
Location: England.
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| Posted: Fri, 1st Jul 2005 08:24 Post subject: |
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£1522.39
Yeah it shows that I can afford it. 
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| Posted: Fri, 1st Jul 2005 15:08 Post subject: |
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you've been bling blinged, yo.
O.o
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