OMFG HELP!
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d0p35m0k3r




Posts: 26

PostPosted: Thu, 30th Jun 2005 05:40    Post subject: OMFG HELP!
So the results are officially in.... God has heard all of the mean things I've said about him and hates me for them. My new computer is DEAD! and I have no idea what to do... I'm thinking I've either a)Fried The Processor or b)fried the motherboard. I'm not sure how I could have done either but here is what happened. I was just chillin' gettin' my chat on and then suddenly my monitor blinked off and came back on (like it does when you're applying a new resolution or something of that sort) and when it came back on the colors and everything were all fucked up. I had blurry pixelated lines going vertically down my screen and the colors were all fucked up, however it still was functioning. And as I went to restart it shut itself off before I had the chance. I tried to turn it back on and the colors were still messed up so I tured it off and let it sit for a few hours. Then when I tried to boot it up again it would power up but it would just sit there, it wouldn't even go to the BIOS and I am frikkin' pissed Mad I have no idea what could have caused this because I hadn't done anything to the hardware or any major system changes... The only thing I took notice of before it messed up was that I had a windows update downloading... and until someone can give me a bit of advice on what has caused this catastrophe, I'm blaming Microsoft! ...bastards

Sorry for writing you a novel, please pardon it and HELP!! Sad

The eternally damned,
d0p35m0k3r
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TheDiggler




Posts: 564

PostPosted: Thu, 30th Jun 2005 09:45    Post subject:
You can't get to the BIOS, so the system does not POST at all? Are you getting any CMOS peeping messages. Do you hear the HD's spinning up? Added new hardware recently?


Last edited by TheDiggler on Thu, 30th Jun 2005 10:01; edited 1 time in total
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Jenni
Banned



Posts: 9526
Location: England.
PostPosted: Thu, 30th Jun 2005 09:49    Post subject:
Is the system bleeping at startup?

I reckon that the graphics card has died.
Probably overheated.


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whoKnows
VIP Member



Posts: 2972

PostPosted: Thu, 30th Jun 2005 10:15    Post subject:
Get a port 80h diagnostic card and put it in the PCI slot. Note the number the system stops and look that number up in the listing for your bios version. This way you know what's wrong with your machine. Some boards from Epox already have a port 80h diagnsotics onboard.
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[sYn]
[Moderator] Elitist



Posts: 8374

PostPosted: Thu, 30th Jun 2005 10:25    Post subject:
IMO: GFX card is dead, as thats the first thing to be initiallised you aint getting any PC beeps or post.

Put a new card in and test it, plus, dont turn your machine on with the old card in again until you have ruled out it is NOT the problem, you could make things much worse.
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fisk




Posts: 9145
Location: Von Oben
PostPosted: Thu, 30th Jun 2005 10:45    Post subject:
a) Check the power-connection to the GFX-card (ie. if it's loose).
b) Make sure the card is properly fastened into the slot (and screw is fastened)
c) Check whether the fan/cooling of your GFX-card works properly.
d) Check your if your GFX-card works in another computer.

If all steps fail, it's your GFX-card.

Otherwise it might be the PSU that's too weak to power it.


Yes, yes I'm back.
Somewhat.
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[sYn]
[Moderator] Elitist



Posts: 8374

PostPosted: Thu, 30th Jun 2005 10:57    Post subject:
fisk wrote:
a) Check the power-connection to the GFX-card (ie. if it's loose).
b) Make sure the card is properly fastened into the slot (and screw is fastened)
c) Check whether the fan/cooling of your GFX-card works properly.
d) Check your if your GFX-card works in another computer.

If all steps fail, it's your GFX-card.

Otherwise it might be the PSU that's too weak to power it.


Answers for a and "PSU thats too weak" - If this was the case he would be getting errors, at least with Radeon cards you get a big sodding "YOU HAVE NOT CONNECTED THE POWER TO YOUR GFX CARD" message on boot with lots of beeping Smile!

It could very well be the fan, but I would of guessed that to be the original issue when the screen turned colour.. now it sounds like its fried under the heat :\.
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whoKnows
VIP Member



Posts: 2972

PostPosted: Thu, 30th Jun 2005 10:59    Post subject:
[sYn] wrote:
IMO: GFX card is dead, as thats the first thing to be initiallised you aint getting any PC beeps or post.


That is not true, the GFX is never the first thing wich the bios initiallises. A whole lot of other stuff gets initiallised and tested before that. Here is an example (check link below) of the post codes of the once popular Award 4.51PG Bios: (The CPU, memory and other onboard components are first of course)

I can only give the advice to buy such a post diagnostic card for the PCI slot. They are cheap (around 30 Euro) and come very handy if you have anything to do with PC Hardware.

http://www.soltek.com.tw/soltek/FAQ/postcode.html
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[sYn]
[Moderator] Elitist



Posts: 8374

PostPosted: Thu, 30th Jun 2005 11:06    Post subject:
whoKnows wrote:
That is not true, the GFX is never the first thing wich the bios initiallises. A whole lot of other stuff gets initiallised and tested before that. Here is an example (check link below) of the post codes of the once popular Award 4.51PG Bios: (The CPU, memory and other onboard components are first of course)

I can only give the advice to buy such a post diagnostic card for the PCI slot. They are cheap (around 30 Euro) and come very handy if you have anything to do with PC Hardware.

http://www.soltek.com.tw/soltek/FAQ/postcode.html


The GFX Card bios is loaded before the motherboard Bios. Although the mobo BIOS does video tests quite far into ITS post, the GFX bios has already been loaded Smile!

Hot boot your PC, if your moniter is quick enough you will see the GFX card bios loading first, then you will see your mobo bios loading.
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TheDiggler




Posts: 564

PostPosted: Thu, 30th Jun 2005 17:56    Post subject:
[sYn] wrote:
fisk wrote:
a) Check the power-connection to the GFX-card (ie. if it's loose).
b) Make sure the card is properly fastened into the slot (and screw is fastened)
c) Check whether the fan/cooling of your GFX-card works properly.
d) Check your if your GFX-card works in another computer.

If all steps fail, it's your GFX-card.

Otherwise it might be the PSU that's too weak to power it.


Answers for a and "PSU thats too weak" - If this was the case he would be getting errors, at least with Radeon cards you get a big sodding "YOU HAVE NOT CONNECTED THE POWER TO YOUR GFX CARD" message on boot with lots of beeping Smile!

It could very well be the fan, but I would of guessed that to be the original issue when the screen turned colour.. now it sounds like its fried under the heat :\.


NVidia cards will do the same.

Think we need more info in order to help d0p35m0k3r.
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d0p35m0k3r




Posts: 26

PostPosted: Fri, 1st Jul 2005 06:37    Post subject:
I guess I didn't clarify enuf... The computer powers up, and thats all... It does nothing more, I can't even open the CD drive, and I can't turn it off with the power button, I have to use the switch on the back of hte power supply... And it is not the graphics card, I've tried installing an older card that I have laying around and it made no difference at all. I'm still guessing fried processor or motherboard... Possibly the AGP port on the motherboard??
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TheDiggler




Posts: 564

PostPosted: Fri, 1st Jul 2005 06:58    Post subject:
Have you inspected the motherboard? Look carefully at the capacitors. Are they bulging or even leaking? Also when you changed out the graphics card did you remove all other cards in the system? If the motherboard looks good and you have tried to boot without any of the other cards in the system then try to boot with another power supply.
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d0p35m0k3r




Posts: 26

PostPosted: Fri, 1st Jul 2005 08:49    Post subject:
TheDiggler wrote:
Have you inspected the motherboard? Look carefully at the capacitors. Are they bulging or even leaking? Also when you changed out the graphics card did you remove all other cards in the system? If the motherboard looks good and you have tried to boot without any of the other cards in the system then try to boot with another power supply.


Its a new compuer, maybe 2 months old at most, I built it myself so it wasn't powered on until all parts where ready to go. I'm sure its not the power supply because the LCD screen on the temp control lights just fine, and eveything powers up when the power button is pushed. But while its on the monitor performs a self test and nothing more, and the computer, altho lit up, and powered, does nothing at all. I've checked the mother board in depth for loost connection, weak sooldering and burn marks, it checked out clean. I'll try booting with everything removed and I'll even try it with another hard drive, but I'm really doubtful that any of that will be the issue... It seems it'd at least show something on the monitor if any PCI or IDE devices were not responding... I still think its the processor or motherboard.. Not for sure, but its my theory
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Alexadi




Posts: 2

PostPosted: Tue, 5th Jul 2005 14:53    Post subject:
It does nothing more, I can't even open the CD drive

There you go: there-s no power to the cd drive. One of the PSU's rails is dead.
Change the PSU.

The CPU can't be fried, it has thermal protection. Same for the VPU (the videocard's cpu).
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[sYn]
[Moderator] Elitist



Posts: 8374

PostPosted: Tue, 5th Jul 2005 15:21    Post subject:
Alexadi wrote:
It does nothing more, I can't even open the CD drive

There you go: there-s no power to the cd drive. One of the PSU's rails is dead.
Change the PSU.

The CPU can't be fried, it has thermal protection. Same for the VPU (the videocard's cpu).


Not always.. AMD's systems are new to thermal protection, if the system is less than 2 years old the GFX card could still have fried. I done it myself with a 9600 when the fan died Sad!
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exon




Posts: 576

PostPosted: Tue, 5th Jul 2005 15:51    Post subject:
You said it's a new computer - take it to where you bought it and let them replace the mobo and/or processor and find the problem themselves. The warranty is still in tact and you will get new parts.
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Jenni
Banned



Posts: 9526
Location: England.
PostPosted: Tue, 5th Jul 2005 16:45    Post subject:
He built it himself as he said. He will have to find the faulty part(s) before he can rma them or he will be charged.


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exon




Posts: 576

PostPosted: Wed, 6th Jul 2005 00:45    Post subject:
Even if he built it himself he could go and replace the faulty part that he found or assumes to be the one.
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Jenni
Banned



Posts: 9526
Location: England.
PostPosted: Wed, 6th Jul 2005 00:51    Post subject:
But when you're sending back things to a pc parts shop, you have to be totally sure it is faulty or they'll charge you. You cannot assume anything.


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exon




Posts: 576

PostPosted: Wed, 6th Jul 2005 14:44    Post subject:
That's true but he has nothing to lose...
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m2rock




Posts: 1357

PostPosted: Wed, 6th Jul 2005 14:47    Post subject:
exon wrote:
That's true but he has nothing to lose...

Besides being charged
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[sYn]
[Moderator] Elitist



Posts: 8374

PostPosted: Wed, 6th Jul 2005 16:34    Post subject:
Martinius wrote:
exon wrote:
That's true but he has nothing to lose...

Besides being charged


Can't say I've ever been charged for RMA'ing gear, but then again they rarely argue with my judgement for fear of looking stupid Smile! buhahaha..
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exon




Posts: 576

PostPosted: Thu, 7th Jul 2005 00:05    Post subject:
m2rock wrote:
exon wrote:
That's true but he has nothing to lose...

Besides being charged


I don't know how things are where you live, but here you can purchase pieces of hardware and if you state that the hardware is faulty they send it to the manufacturer, you wait a week or so and get a new one. That's how warranty works they won't charge you again.
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