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twobells
Banned
Posts: 2878
Location: England
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 Posted: Thu, 24th Sep 2009 14:54 Post subject: [PS3] Sony V BBC |
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Sony hits back at the BBC for an attack on Sony's support service and in particular the YROD.
http://www.gamesindustry.biz/articles/sony-tackles-bbc-over-ps3-failure-report
"Attention PS3 fans: author has both a 360 AND a PS3" tb was heard to say this morning.
Last edited by twobells on Thu, 24th Sep 2009 16:00; edited 1 time in total
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| Posted: Thu, 24th Sep 2009 15:08 Post subject: |
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Sorry Sony, but if WATCHDOG are saying something - then it's the truth, and anything you say in defence is just a PR-spun bullshit concoction.
Watchdog is renowned for NOT taking shit from anyone, just printing the facts and dealing with cases properly.
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twobells
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Location: England
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| Posted: Thu, 24th Sep 2009 15:15 Post subject: |
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| sabin1981 wrote: | Sorry Sony, but if WATCHDOG are saying something - then it's the truth, and anything you say in defence is just a PR-spun bullshit concoction.
Watchdog is renowned for NOT taking shit from anyone, just printing the facts and dealing with cases properly. |
I had an amazing experience though with my PS3, admittedly it was under warranty but they sent out a bike courier the same day with a brand new unit; but you are correct in suggesting that Watchdog both takes no prisoners and carries out meticulous research.
tb
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| Posted: Thu, 24th Sep 2009 15:17 Post subject: |
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I have no opinions on the YLOD issue (I don't have a PS3, and none of the guys I know that DO have one have reported issues either) but I side with Watchdog on anything they print or show - because yeah, meticulous is exactly what they are.
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Ispep
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| Posted: Thu, 24th Sep 2009 15:19 Post subject: |
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Watchdog served nobody with this report. Not only was it inaccurate, and banal to boot, but with their shoddy coverage they've only strengthened Sony's case and left those with broken PS3's out in the cold.
Not only that, but they effectively advertised and championed a third party repair service that charges similar fees to Sony but can't even guarantee what they do will fix the machine (indeed of those supposedly fix; many of them broken down later). They had the piece fronted by someone who works freelance for Microsoft and has written some hilariously biased stuff against the PS3.
All in all it justified the general opinion that Watchdog no longer serves the consumer but to generate ratings panders to sensationalist pap.
Last edited by Ispep on Thu, 24th Sep 2009 15:22; edited 1 time in total
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Ispep
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twobells
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Location: England
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Ispep
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| Posted: Thu, 24th Sep 2009 15:34 Post subject: |
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lol.
You're likely to believe anyone who says anything remotely negative against Sony more like. Seeing as you live in the UK and are an avid watcher and admirer of the program I suggest you go on iPlayer and watch it before commenting.
I think you'll change your mind.
Watchdog has changed since you last saw it Sabin.
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| Posted: Thu, 24th Sep 2009 15:37 Post subject: |
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Hell Nicky Campbell is a grade A wank but bringing anne robinson back shows what kind show this is , Throw in the rogue traders Montage in the middle and you generally have a laughing stock of a show , nearly as bad as the money saving expert THING that was on channel 5 with that martin cunting lewis
| sabin1981 wrote: | but you know what Chinese whispers are like; some newbie will read your comment and suddenly run and spread it all over the internet that the new 2010 Banwave disables all your XBLA games when you're banned.
Ironic Statement #4756 from sabin |
Last edited by Munkeee on Thu, 24th Sep 2009 15:40; edited 1 time in total
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| Posted: Thu, 24th Sep 2009 15:38 Post subject: |
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| Ispep wrote: | lol.
You're likely to believe anyone who says anything remotely negative against Sony more like.
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Whereas you can't stop singing their praises, despite shoddy firmware updates and massively overpriced hardware.
Who is in the wrong here? How about we just say "neither of us" and go on our merry way, huh?
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Seeing as you live in the UK and are an avid watcher and admirer of the program I suggest you go on iPlayer and watch it before commenting.
I think you'll change your mind.
Watchdog has changed since you last saw it Sabin. |
I lived in the UK for 27 years, started moving to Norway less than two years ago, and I used to watch that program all the time.
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Ispep
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| Posted: Thu, 24th Sep 2009 16:25 Post subject: |
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| Quote: | | Whereas you can't stop singing their praises, despite shoddy firmware updates and massively overpriced hardware. |
Please. I have criticised many aspects of the PS3 and Sony in this very forum, firmware and high prices included. My posts are as objective as I can possibly be.
| Quote: | | I lived in the UK for 27 years, started moving to Norway less than two years ago, and I used to watch that program all the time. |
Then you'd know what you were saying was complete garbage. I'm not attacking you, or defending Sony. I would have loved Watchdog to have covered this piece properly, with the facts, figures and substance to carry it - but they didn't. They alluded to a possible problem affecting a relatively infinitesimal number of people and that was it. Literally.
Trust me. Watch the piece. It's a joke, and in many respects it appears Watchdog know it's a joke - with a comedian fronting it, the acronym for the repair service, and the song segment which takes up something like 2 or 3 minutes (where they could have actually been saying stuff of substance). Your praise for Watchdog is extremely off kilter with reality.
So much so I'm inclined to believe you are taking the piss, that this is all just one big joke to confuse and scare me. I mean why else would you draw conclusions on a report you've not seen, from a program you've not watched recently - and from one whose standards have dropped considerably.
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| Posted: Thu, 24th Sep 2009 16:42 Post subject: |
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Ispep
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| Posted: Thu, 24th Sep 2009 16:56 Post subject: |
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Although that is yet another article basing its numbers and reportage solely on an individual third party who profits from repairs to consoles out of warranty. The comparisons to RROD in terms of numbers are overegged for parity where there isn't any.
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| Posted: Thu, 24th Sep 2009 17:05 Post subject: |
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| Ispep wrote: | | Although this is yet another article basing its numbers and reportage solely on a third party who profits from repairs to consoles out of warranty. |
sigh.
So why is it fine to believe Sony's "reported failures" yet it's not right to believe MS? MS say they have less than 20% returns -- you call that bullshit and quote articles showing 55%++
Sony say they have less than one HALF of a percent to do with YLOD - we show articles showing considerably higher, and you call BS and try to justify it.
This is why I believe Watchdog over Sony. You're right, I haven't seen the report yet - but even by doing so, it's not going to make me suddenly run to Sony and offer free BJs.
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Ispep
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| Posted: Thu, 24th Sep 2009 17:31 Post subject: |
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| Quote: | | So why is it fine to believe Sony's "reported failures" yet it's not right to believe MS? MS say they have less than 20% returns -- you call that bullshit and quote articles showing 55%++ |
I never said believe Sony, don't believe Microsoft, nor did I quote any article as you say. In fact I've no idea what you're blathering about here.
| Quote: | | Sony say they have less than one HALF of a percent to do with YLOD - we show articles showing considerably higher, and you call BS and try to justify it. |
I'm not justifying anything, I'm calling into question the validity of lording over statistics from a single third party which profits from the circumstance. You can write a 100 page document on the matter but if your only source is a single third party... that profits from the circumstance... then yeah it's not exactly going to hold a lot of weight.
| Quote: | | This is why I believe Watchdog over Sony. You're right, I haven't seen the report yet - but even by doing so, it's not going to make me suddenly run to Sony and offer free BJs. |
That explains a lot. |
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| Posted: Thu, 24th Sep 2009 17:40 Post subject: |
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| Ispep wrote: |
I never said believe Sony, don't believe Microsoft, nor did I quote any article as you say. In fact I've no idea what you're blathering about here.
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Actually, I meant to say "everyone calls bullshit" but since I was talking to you at the time, I got my words mixed up - so I apologise for that. My point still stands; why is it ok for everyone to blast on MS and quote articles claiming "over 55% failure rate", which contradicts MS official claim of less than 20%, then at the same time fully believe Sony with their "Less than 1%" claim, and ignore external reports that it's closer to 40%?
Obvious selection is obvious, IMO.
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I'm not justifying anything, I'm calling into question the validity of lording over statistics from a single third party which profits from the circumstance. You can write a 100 page document on the matter but if your only source is a single third party... that profits from the circumstance... then yeah it's not exactly going to hold a lot of weight.
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See above. Both Sony and MS profit from claiming lower return rates, yet it seems that only MS is the one being disbelieved. Whatever Sony say; everyone believes.
Sony says "less than 1% return" - I say bullshit; External figures show otherwise.
MS says "less than 20% return" - I say bullshit; External figures show otherwise.
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That explains a lot. |
No, it doesn't. I don't believe a word Sony says (their actions have caused that) just as I don't believe a word Microsoft says (their actions have caused that) - but I do believe a trusted, proven, source like Watchdog.
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| Posted: Thu, 24th Sep 2009 19:35 Post subject: |
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Microsoft made one "mistake": they admitted that the RROD is real and raised warrenty to three years. While this policy is great for their customers it is bad for publicity. Sony used this to market their console as the reliable alternative to the X360 and they will do anything they can to supress information on the YLOD (including no extended warranty no matter how big the problem might be). This is the reason why will believe (almost) any other source over Sony.
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Bigperm
Posts: 1908
Location: Alberta,Canada
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| Posted: Thu, 24th Sep 2009 19:36 Post subject: |
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That was a good article. Thanks for that.
Seems from the repair shops that both consoles have the same failure problems.
60/40 (360/PS3) ratio that come in for repair. But if you prorate(More 360 in the wild than PS3) that based on hardware sold; the PS3 has higher failures rates than the 360. Very interesting. Sony needs to increase the warranty to 3 years IMO.
Im thinking Sony has done a better job at covering up failures than MS. Maybe its time for me to sell my BC PS3 and get a standalone blu-ray player. Heck i just replaced two of my 360s that i got back from repair for new ones (ebayed the refurbished ones) so i can have 3 more years of warranty. Maybe this will be the new norm in consumer electronics. Hell i wish i would have sold my first 2 Ps1 and first Ps2 before they died.
| Jenni wrote: | | I drunk. I don't fucking care! |
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| Posted: Thu, 24th Sep 2009 20:45 Post subject: |
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| Posted: Thu, 24th Sep 2009 21:47 Post subject: |
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This repair-shop interview by digital foundry is still the biggest non-biased statistic I've seen so far. I'm never sure about MS numbers, but since they've been honest with the RROD issue I still take them seriously. Sony on the other hand does not like to admit weaknesses on their systems (remember the PS2 DVD-drive issue where buyers had to sue Sony in order to get repairs) and attacking a TV show just because they say that there is a YLOD and repair consoles seems like they have something to hide...
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Ispep
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| Posted: Thu, 24th Sep 2009 21:49 Post subject: |
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It seems like it because that's the way you want to spin it evidently.
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Ispep
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| Posted: Thu, 24th Sep 2009 22:25 Post subject: |
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Where do you even come up with this shit? I never said anything like that at all. Go back and read this thread from beginning to end. You're arguing against me because you're incapable of rational discussion within a thread containing the words Sony and PS3. Simple as that. You've said as much yourself, and we all know this from threads gone by.
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| Posted: Thu, 24th Sep 2009 22:29 Post subject: |
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No, I'm incapable of having a rational discussion involving SONY. I have nothing against the PS3 itself.
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All times are GMT + 1 Hour |
"... surely you're not serious? 
and check it out.
That's why I'm arguing back against you, not out of some misguided loyalty to MS (they killed my 360 with the hidden, low profile, killer; the E74) and certainly not out of misguided hatred of Sony (nothing misguided about it, my reasons for hating that goddamn company are self-evident - yet I still buy their hardware)
