fuck nintendo!
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snoop1050
Banned



Posts: 5057

PostPosted: Thu, 6th Nov 2008 07:47    Post subject: fuck nintendo!
i went to RMA my sons DS lite because the mic is working but theres no serial code on the reverse side of the ds! the box has no serial code sticker either like some people on google were saying.

so i email nintendo's customer support clearly saying "there is no serial code on the back of my DS , neither is there a serial code on the box but i still have the original packaging and receipt"

the reply i get back obviously means they never read my email or there seriously retarded!

Quote:
Dear Customer, thank you for your e-mail.

Please provide us with your full name and address details and the details of your unit (serial number, colour, accessory etc), and we will be able to send you a pre-paid label so you can send it in to us. Simply affix it to your package, and take it to any Post Office, who will be able to send it for you. Please make sure to get a proof of postage from the Post Office when you do this.

Please include a proof of purchase, and a contact number inside the package. We should be able to process your item within a maximum of 10 working days.

Kind regards,

Your Nintendo Team

why the fuck are they using stupid white stickers for the serial number anyway? why dont they do what nearly every other company on the face of the earth does and either dye it onto the plastic or stamp it on with fire!
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deelix
PDIP Member



Posts: 32062
Location: Norway
PostPosted: Thu, 6th Nov 2008 08:13    Post subject:
keeping reciets(sp?) FTW Wink
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snoop1050
Banned



Posts: 5057

PostPosted: Thu, 6th Nov 2008 08:54    Post subject:
deelix wrote:
keeping reciets(sp?) FTW Wink
i already said i have the receipt + original packaging.

its not good enough without a serial code until i can get someone half human to actually read my support ticket.

i know i can just go out and buy a headset + mic for it but i shouldnt have to! its not my fault they used stickers instead of using a permanent way of adding the serial code surely? how many people buy DS lites for there kids? i know loads of 4-5 year olds with them those stickers arent going to last 5 minutes so i cant be the only person this has happened to.

i cant remember there ever beeing a sticker but its not something you check is it.
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ZimZimma




Posts: 360

PostPosted: Thu, 6th Nov 2008 21:57    Post subject:
Give them a fake one until you open up a dialogue with a human being.

Then tell them you had to use a fake one because their support sux balls.



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