Indian dude calling our helpdesk
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deelix
PDIP Member



Posts: 32062
Location: Norway
PostPosted: Thu, 6th Nov 2008 10:49    Post subject: Indian dude calling our helpdesk
And yes... he talks that stereotype indian-english. He also talks pretty fast so hard to understand. He comes from a country full of tech support, so he should have no problems communicating.

Takes like like 5 min just to take over his PC via Radmin. All he needs to do is find his the computers ID number or IP address. Also took some time to find out his name was "Pravin ...something" never understood the last name Razz

Frustrating as hell -.-

The other English calls iv gotten is from mostly people from UK and Poland. Much easier to understand ^^ 95% of the calls are Norwegian, thank god.
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scarfacew3




Posts: 1169
Location: ::1
PostPosted: Thu, 6th Nov 2008 11:52    Post subject:
ooooooooooooooooooooooo Smile
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deelix
PDIP Member



Posts: 32062
Location: Norway
PostPosted: Thu, 6th Nov 2008 11:58    Post subject:
yeah life isn't easy :\ Razz
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scarfacew3




Posts: 1169
Location: ::1
PostPosted: Thu, 6th Nov 2008 12:02    Post subject:
I have a similar job. More in the networking segment.
Just had a big problem, that I could not solve alone. Client called all the time and asked, have you finished it?

Problem is now solved. me happy.
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deelix
PDIP Member



Posts: 32062
Location: Norway
PostPosted: Thu, 6th Nov 2008 12:04    Post subject:
I always tell my clients ill call them back when im done... but some people just don't get it. They probably think iv forgot them.


...and thats never happened before Rolling Eyes ...Very Happy
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swingman




Posts: 3602

PostPosted: Thu, 6th Nov 2008 12:19    Post subject: Re: Indian dude calling our helpdesk
deelix wrote:
And yes... he talks that stereotype indian-english. He also talks pretty fast so hard to understand. He comes from a country full of tech support, so he should have no problems communicating.


Yes and all chinese people know kung-fu. Razz But I know what you mean especially if you're not used to different accents.
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deelix
PDIP Member



Posts: 32062
Location: Norway
PostPosted: Thu, 6th Nov 2008 12:27    Post subject:
He doesn't live in Norway, he is just... (bah, forgot the english word. You know when a company hire people on a contract to help them with a project in a short period of time)

Well this was one of those guys. He only needed access to our servers about 3 weeks.
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sabalasa




Posts: 369
Location: EST
PostPosted: Thu, 6th Nov 2008 13:52    Post subject:
body leasing? insourcing?


rgds
Sabalasa
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deelix
PDIP Member



Posts: 32062
Location: Norway
PostPosted: Thu, 6th Nov 2008 14:15    Post subject:
could be Very Happy He is "innleid" as we say here Wink
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