Assholes @ work
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tw1st




Posts: 6112
Location: New Jersey
PostPosted: Wed, 2nd Jun 2010 19:04    Post subject: Assholes @ work
So, one of the managers at my job complains about his PC running slow, so I take a look and determine for the amount of work and applications he is running 512MB RAM is not sufficient enough.

So I go ask my boss if I can spend $50 on a RAM upgrade for this person, and my boss says no.... ok fine... whatever

So I tell the manager "hey the boss says I can't spend that money on your RAM upgrade, sorry"

This is what I get back....

"You fucking dick, you should have just ordered it and that's it, dont fucking worry about it now ill take care of it my fucking self"

Yes..... because I'm going to go against my boss's word and spend company money I'm not allowed to spend....

So now this manager is all angry at me for not getting him RAM :/

wtfux?
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FriendlyBus




Posts: 228

PostPosted: Wed, 2nd Jun 2010 19:13    Post subject:
quality job you got there mate. yay for wage slaving.
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TSR69
Banned



Posts: 14962
Location: Republic of the Seven United Provinces
PostPosted: Wed, 2nd Jun 2010 19:13    Post subject:
Well the people who ask you for a solution often don't understand that your hands can be tight, been there myself many times.
Anyway to make you feel better: Your boss is stupid and that manager is a prick Very Happy


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ixigia
[Moderator] Consigliere



Posts: 65006
Location: Italy
PostPosted: Wed, 2nd Jun 2010 19:16    Post subject:
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TSR69
Banned



Posts: 14962
Location: Republic of the Seven United Provinces
PostPosted: Wed, 2nd Jun 2010 19:21    Post subject:
rofl Laughing


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Gomp




Posts: 626
Location: Norway
PostPosted: Wed, 2nd Jun 2010 19:38    Post subject:
Well if they both have diffirent opinions you shouldnt really care what happens to the managers comp, and btw who the hell runs with only 512 ram nowdays anyway? ram is like candy cheap as hell...
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spankie
VIP Member



Posts: 2958
Location: Belgium
PostPosted: Wed, 2nd Jun 2010 19:38    Post subject:
haha, so you are caught between a random manager and your boss... Who is in charge of promoting you? Just take his side and tell the other.

Don't let them play you around. Just say "I cannot fix your problem, because the one who do is in charge of me, has no budget for it. Go complain @ my boss". Problem solved. And if you are doing your job ok and your boss is happy with your work, your ass is covered and the other one will be pissed.

just respect the hierarchy Wink If the manager is higher in the chain than your boss, well you are screwed then
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tw1st




Posts: 6112
Location: New Jersey
PostPosted: Wed, 2nd Jun 2010 19:51    Post subject:
I chose to go with what my boss says, I always do. He is the 2nd highest in command here next to the CEO so I don't fuck with what he says, EVER.

I just hate being fucking caught in the middle like so many times before. My boss tells me I can't do something, I then have to deliver the bad news to someone, and then that someone gets automatically angry with me.

I'm fucking sick of it honestly, I'm just trying to do my job the best I fucking can, and it's a big downer for me when people get upset with me over something I have no control over.

The manager really has no reason to be upset with me, which he clearly is, and it sucks because I consider him a close friend of mine :/

Either way, just wanted to vent a little bit today and get this shit off my chest!


Last edited by tw1st on Wed, 2nd Jun 2010 19:56; edited 1 time in total
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inz




Posts: 11914

PostPosted: Wed, 2nd Jun 2010 19:53    Post subject:
tw1st wrote:

The manager really has no reason to be upset with me, which he clearly is, and it sucks because I consider him a close friend of mine :/


Then you can tell him to suck it, that is, if he considers you a friend as well. Very Happy
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Gomp




Posts: 626
Location: Norway
PostPosted: Wed, 2nd Jun 2010 20:06    Post subject:
inz wrote:
tw1st wrote:

The manager really has no reason to be upset with me, which he clearly is, and it sucks because I consider him a close friend of mine :/


Then you can tell him to suck it, that is, if he considers you a friend as well. Very Happy


+1
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Reg67




Posts: 5432

PostPosted: Wed, 2nd Jun 2010 20:08    Post subject:
iconized wrote:
Well the people who ask you for a solution often don't understand that your hands can be tight, been there myself many times.
Anyway to make you feel better: Your boss is stupid and that manager is a prick Very Happy


As are most I have found, self important little pricks most of them
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spankie
VIP Member



Posts: 2958
Location: Belgium
PostPosted: Wed, 2nd Jun 2010 20:11    Post subject:
people should relax a bit more.

HE is angry, it is HIS problem. You did not do anything wrong. Enjoy and move on.

Why should you care when people are angry at you? It does not change your life.
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todd72173




Posts: 2403

PostPosted: Wed, 2nd Jun 2010 20:42    Post subject:
Well, next time he asks for something else..take your time. Hell, take weeks.. Just give him worse service. Anytime a client pisses me off, I just make their lives more difficult.
You should also report back to your boss about his comments. He should be repremended.

Did he email you those comments? If so, forward it on to your directors.


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GeordieRacer




Posts: 4008
Location: Leeds, UK
PostPosted: Wed, 2nd Jun 2010 21:19    Post subject:
while the other guy is away, go to his computer and leave 256k ram in it, that'll teach him.
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Lutzifer
Modzilla



Posts: 12740
Location: ____________________ **** vegan zombie **** GRRAAIIINNSS _______
PostPosted: Wed, 2nd Jun 2010 21:31    Post subject:
You COULD try the sneaky approach (its super effective):

for example the ram thing: tell your boss, that you have a guy with "faulty" ram (say you ran mem386+, if he asks). Ask him - since ram is cheap - if it is ok, to upgrade that pc to double the ram, because it will make the machine faster.

=> outcomes:
- if he denies you the upgrade path, you ll still HAVE to get the same amount of replacement ram, which you can use to double the ram
- if he says its ok, you may get out of the deal with some spare ram you can use to upgrade other pcs in the future (or take home, because it is "faulty").

It is important to give managers options to decide from, so you get what you want, and they feel that they decided something. Going with "can i" questions that only have yes or no as answers (and the no answer does not help anybody) is bad. So always formulate plans that make sense that managers can chose from that will always benefit the people either way. Dont be too obvious about it though Wink
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TSR69
Banned



Posts: 14962
Location: Republic of the Seven United Provinces
PostPosted: Wed, 2nd Jun 2010 21:42    Post subject:
I have been in that kind of service couple of years too many and it turned me into a BOFH.
So if people start nagging about their slow computer, I will tell them that some components need to be optimized like the power cable.
Look at the back of your computer, see the black cable?
Now pull it out! Okay we need to lubricate the cable a bit so put it in your mouth.
And then just hang up the phone Cool Face


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tw1st




Posts: 6112
Location: New Jersey
PostPosted: Thu, 3rd Jun 2010 00:53    Post subject:
I'm not letting this get to me anymore. It annoyed me at first because it's just the type of personality I have where I feel bad if someone has a problem with me ( I always try to get along with everyone).

I needed to know that his reason for being angry at me was absolutely unvalidated

Either way, I like the sneaky approach the best. It's almost like a fail safe for this situation, wish I would have thought of that first... too bad im not a sneaky fucker like you Lutzifer haha


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Newty182




Posts: 10797
Location: UK
PostPosted: Thu, 3rd Jun 2010 01:11    Post subject:
Lutzifer wrote:
You COULD try the sneaky approach (its super effective):

for example the ram thing: tell your boss, that you have a guy with "faulty" ram (say you ran mem386+, if he asks). Ask him - since ram is cheap - if it is ok, to upgrade that pc to double the ram, because it will make the machine faster.

=> outcomes:
- if he denies you the upgrade path, you ll still HAVE to get the same amount of replacement ram, which you can use to double the ram
- if he says its ok, you may get out of the deal with some spare ram you can use to upgrade other pcs in the future (or take home, because it is "faulty").

It is important to give managers options to decide from, so you get what you want, and they feel that they decided something. Going with "can i" questions that only have yes or no as answers (and the no answer does not help anybody) is bad. So always formulate plans that make sense that managers can chose from that will always benefit the people either way. Dont be too obvious about it though Wink


That's some good reverse psychology stuff there. Reminds me of a book I read about negotiations.


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ixigia
[Moderator] Consigliere



Posts: 65006
Location: Italy
PostPosted: Thu, 3rd Jun 2010 01:18    Post subject:
Newty182 wrote:
Lutzifer wrote:
You COULD try the sneaky approach (its super effective):

for example the ram thing: tell your boss, that you have a guy with "faulty" ram (say you ran mem386+, if he asks). Ask him - since ram is cheap - if it is ok, to upgrade that pc to double the ram, because it will make the machine faster.

=> outcomes:
- if he denies you the upgrade path, you ll still HAVE to get the same amount of replacement ram, which you can use to double the ram
- if he says its ok, you may get out of the deal with some spare ram you can use to upgrade other pcs in the future (or take home, because it is "faulty").

It is important to give managers options to decide from, so you get what you want, and they feel that they decided something. Going with "can i" questions that only have yes or no as answers (and the no answer does not help anybody) is bad. So always formulate plans that make sense that managers can chose from that will always benefit the people either way. Dont be too obvious about it though Wink


That's some good reverse psychology stuff there. Reminds me of a book I read about negotiations.

Well...he's a psychologist afterall Razz
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Devi-Lee




Posts: 659
Location: Slovenia
PostPosted: Thu, 3rd Jun 2010 18:21    Post subject:
You shouldn't be that easily offended LOL.
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TSR69
Banned



Posts: 14962
Location: Republic of the Seven United Provinces
PostPosted: Thu, 3rd Jun 2010 18:26    Post subject:
Well people with their problems (they are often the problem themselves) can really get on your nerves as if the hardware and software problems you encounter aren't enough already.
Those people who work on a call desk, in the beginning they know nothing but they are willing to help and once they know a lot they don't wanna help anymore Very Happy


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moosenoodles




Posts: 18411

PostPosted: Thu, 3rd Jun 2010 21:52    Post subject:
Please stop getting lutz to post help using his trained prof too often...

Because one day you will start seeing invoices in your Pm box...... Very Happy

Keep it free....
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