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 Posted: Fri, 29th Apr 2011 10:00 Post subject: Help identify cause for PC freeze |
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I'm not really sure whether this is a software or a hardware problem. Anyway, a few days ago I was playing Portal 2 and my computer froze. Only thing I could do was restart. Since P2 was known to have some technical troubles I didn't think much of it. Then in less than an hour I got another freeze while browsing the net. Now I get 2-3 freezes in the first couple hours that my pc is running and after that it works fine for the day. I tried cleaning the registry, defragmenting the hdd with Windows on it and also ran Prime95 for some hours and accomplished absolutely nothing. If this is indeed a hardware problem my money is on my old as dirst hard drive but I can't be sure since Windows can't find anything wrong with it. I did get a freeze while defragmenting but it could have been a coincidence since I managed to complete the defragmentation just fine later on. I'll try a virusscan and a memtest (RAM is new so unlikely to be the cause) but I doubt it'll yield any results. Would really appreciate some help!
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| Posted: Sat, 30th Apr 2011 03:50 Post subject: |
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If you want to rule out the hard-drive problem grab Hard Disk Sentinel. Nifty little app that works quite well. It will notify you of any bad sectors/general health etc.
What you're describing could very well be a hard-drive problem, as I had similar symptoms before mine gave out.
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| Posted: Sat, 30th Apr 2011 04:08 Post subject: |
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Overheating causes freezing too.
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Frant
King's Bounty
Posts: 24809
Location: Your Mom
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| Posted: Sat, 30th Apr 2011 05:32 Post subject: |
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You're running your system @ stock speeds and voltages, right?
Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn!
"The sky was the color of a TV tuned to a dead station" - Neuromancer
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| Posted: Sat, 30th Apr 2011 06:41 Post subject: |
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I had a similar problem recently with a faulty graphics card. The screen would freeze but everything else was running fine. It really annoyed me trying to work out what the problem was until I realised the caps lock light was still working and pressing the power key shut down the PC normally.
Ryzen 5 5600, ASUS ROG STRIX B550-F GAMING WIFI II, Corsair Vengeance RGB RT 32GB 3600MHz C16, MSI RTX 5070 Ti Ventus 3X OC , Corsair RMx Series RM750x. AOC AGON AG324UX - 4K 144Hz 1ms
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| Posted: Sat, 30th Apr 2011 10:20 Post subject: |
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Thanks for the ansers! I've had a GPU give up before and while truly the freeze was similar it only happened when I was watching videos, playing games or doing something else GPU intensive so I doubt it's that. Of course I'll come back to the GPU if nothing else works. Also I have my GPU OCed slightly but I reset it to stock speeds and still got a freeze so again probably not that. I'll try hard disk sentinel.
Oh and it definitely isn't a overheating problem since that was the first thing I checked.
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Werelds
Special Little Man
Posts: 15098
Location: 0100111001001100
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| Posted: Sat, 30th Apr 2011 11:57 Post subject: |
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Sentinel or Crystal Disk Info, just have something take a look at your HDD's SMART data.
Also make sure to run Memtest to rule out your RAM; on a sidenote, instead of Prime95, run Linpack next time. That'll stress your memory at the same time 
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| Posted: Sat, 30th Apr 2011 13:00 Post subject: |
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Allright Sentinel claims that HDDs are in perfect condition. Gonna try memtest. Also what would be a good program to test graphics card?
Oh and I have to run multiple instances of memtest when I have multiple CPU cores, right?
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Werelds
Special Little Man
Posts: 15098
Location: 0100111001001100
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| Posted: Sat, 30th Apr 2011 13:03 Post subject: |
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No, but I suggest that you use the proper memtest booting from a USB stick rather than the Windows thing.
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| Posted: Sat, 30th Apr 2011 13:09 Post subject: |
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Ok never done that before. Instructions?
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Werelds
Special Little Man
Posts: 15098
Location: 0100111001001100
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| Posted: Sat, 30th Apr 2011 13:16 Post subject: |
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http://www.memtest.org/#downiso
Format a USB stick as FAT, download the USB key package from the page above and install it to the USB stick
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| Posted: Sat, 30th Apr 2011 14:09 Post subject: |
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Passed memtest with no errors so I guess it's either the GPU or MOBO. What do people test GPUs with these days anyway? Furmark? Crysis?
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| Posted: Sun, 1st May 2011 21:14 Post subject: |
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I have more or less ran out of things to do. I downgraded my GPU drivers, uninstalled a few programs I had installed around the time the freezes started, reset my BIOS and still nothing. I actually thought that I had solved the problem for a moment since I hadn't had another crash until this moment. But now, after 2 hours of playing Witcher I get a freeze while playing Planescape. I mean seriously? I'll try reseating the RAM, just in case, but it did pass Memtest so...... Clueless here...
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[sYn]
[Moderator] Elitist
Posts: 8374
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| Posted: Mon, 2nd May 2011 01:52 Post subject: |
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| Posted: Mon, 2nd May 2011 09:57 Post subject: |
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| Posted: Mon, 2nd May 2011 10:20 Post subject: |
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| neeger93 wrote: | | No BSODS... |
Please test if your numlock/capslock keys still work while the screen has frozen. Is there also a sound loop? If so please post your mobo/GPU setup.
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| Posted: Mon, 2nd May 2011 10:56 Post subject: |
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| Ragedoctor wrote: | | neeger93 wrote: | | No BSODS... |
Please test if your numlock/capslock keys still work while the screen has frozen. Is there also a sound loop? If so please post your mobo/GPU setup. |
Yes there definitely is a sound loop when I'm doing something that has sound but I can't test capslock/numlock because my keyboard doesn't have lights for that. I have an ASUS P5B Plus Vista Edition board and GTX 460 1 GB.
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| Posted: Tue, 3rd May 2011 16:22 Post subject: |
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Allright. I am not a 100% sure on this but it appears that the culprit is uTorrent. Right now I'm trying Deluge to see if it makes a difference. Obviously uTorrent is just a part of the cause since I haven't updated it in a while. I'm guessing that either Windows update has installed something that affects my internet connection or that there is something wrong with my mobo. Again, I am still in the process of confirming it but it appears that at the very least it has something to do with my internet connection.
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| Posted: Thu, 5th May 2011 06:47 Post subject: |
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I've had freezes caused by shitty wireless adapter drivers.
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| Posted: Thu, 5th May 2011 18:58 Post subject: |
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Nah the problem was definitely uTorrent. Specifically version 2.2.1.
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| Posted: Fri, 6th May 2011 15:57 Post subject: |
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Are you sure its uTorrent, if you have the problem again please say so. My brother has a similair motherboard namely the Asus P5E. In our case its not uTorrent since we've done a clean install several times and the problem still persisted without the existence of uTorrent. Ill also test if my brothers crash is internet related.
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| Posted: Fri, 6th May 2011 16:25 Post subject: |
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Yeah its defintely uTorrent 2.2.1 in my case. Went back to ver. 2.2.0 and no freezes in 3 days.
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