Fucking ISP promises!
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sausje
Banned



Posts: 17716
Location: Limboland, Netherlands
PostPosted: Mon, 5th Aug 2013 09:49    Post subject: Fucking ISP promises!
Promise 120/10 upgrade to 150/15 and i get this (and this is for the majority of the customers atm and get's even more horrible during peak times..):



Time to bitch.. Evil or Very Mad

#Firstworldproblems Laughing


(How is your speed now Werelds? You actually getting what they promised)


Proud member of Frustrated Association of International Losers Failing Against the Gifted and Superior (F.A.I.L.F.A.G.S)
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garus
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PostPosted: Mon, 5th Aug 2013 10:15    Post subject:
snip


Last edited by garus on Tue, 27th Aug 2024 21:57; edited 1 time in total
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sausje
Banned



Posts: 17716
Location: Limboland, Netherlands
PostPosted: Mon, 5th Aug 2013 10:23    Post subject:
Not getting the speed they promised.


And before anyway claims that they never do, i DID get the speeds i was supposed to get.
Virtually everyone does with this ISP and their Coax cable network.


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Paintface




Posts: 6877

PostPosted: Mon, 5th Aug 2013 10:27    Post subject:
speed seems just fine to me.
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sausje
Banned



Posts: 17716
Location: Limboland, Netherlands
PostPosted: Mon, 5th Aug 2013 10:29    Post subject:


So 150/15 =/= 147/12.86?! Laughing

They even acknowledged on the phone that this is NOT how it should be and they are going to look into it.
So anyone saying this is fine for what i pay is just fucking ignorant.


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Paintface




Posts: 6877

PostPosted: Mon, 5th Aug 2013 10:43    Post subject:
sausje wrote:


So 150/15 =/= 147/12.86?! Laughing

They even acknowledged on the phone that this is NOT how it should be and they are going to look into it.
So anyone saying this is fine for what i pay is just fucking ignorant.


or maybe we just dont give a fuck that you get 147 instead of 150
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Ankh




Posts: 23248
Location: Trelleborg
PostPosted: Mon, 5th Aug 2013 10:44    Post subject:
Paintface wrote:
speed seems just fine to me.


+1

THats pretty good.

You can start complaining when you got what my brother got. 80Mbit that turned out to be less than 8Mbit. Now THATS something to bitch about.

Btw, why upgrade 120/10 to 150/15? Good price difference? Cos tbh I see no real reason to get it...Had it been 120 to 1tb I would have had more understanding..or 120 to 240.


shitloads of new stuff in my pc. Cant keep track of it all.
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Breezer_




Posts: 10757
Location: Finland
PostPosted: Mon, 5th Aug 2013 11:11    Post subject:
They are maximum speeds what the connection can give, its not guaranteed its always 150/15. There can be some variation on speeds even on fibre connection. I have 100/10 but it maxes out at 11,3mb/s in Steam etc.. Very Happy. On my previous apartment and isp it was completely fine to have 24mb connection to work at 10-13mb speeds (i was fucking mad about it, they were cunts, since the problem was on their cables which were damaged below ground, they did nothing to it).. And i paid 49,90€ per month for that shit Very Happy Now this 100/10 fibre costs to me 19,90€ -.-
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PumpAction
[Schmadmin]



Posts: 26759

PostPosted: Mon, 5th Aug 2013 11:15    Post subject:
so they promise you that you'll reach a maximum of 150/15 and you only reach 98,x% and you think that this is some sort of failure on their side?


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Neon
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Location: Poland
PostPosted: Mon, 5th Aug 2013 11:18    Post subject:
This thread Laughing
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Saner




Posts: 6875
Location: Uk
PostPosted: Mon, 5th Aug 2013 11:38    Post subject:
LOL


ragnarus wrote:

I saw things like that in here and in other "woman problems" topics so...... Am I the only one that thinks some authorities needs to be alerted about Saner and him possibly being a rapist and/or kidnapper ?Smile

Saner is not being serious. Unless its the subject of Santa!
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VonMisk




Posts: 9431
Location: Hatredland
PostPosted: Mon, 5th Aug 2013 11:41    Post subject:
1st world problems Aww Yeah


sar·​casm | \ ˈsär-ˌka-zəm \
1: a sharp and often satirical or ironic utterance designed to cut or give pain
2a: a mode of satirical wit depending for its effect on bitter, caustic, and often ironic language that is usually directed against an individual
b: the use or language of sarcasm
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BonerUK




Posts: 2495
Location: Liverpool UK
PostPosted: Mon, 5th Aug 2013 12:01    Post subject:
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DXWarlock
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Posts: 11422
Location: Florida, USA
PostPosted: Mon, 5th Aug 2013 12:07    Post subject:
yea if you look, hes only 92% faster than the rest of his country..and that just wont do!

If they are anything like the ISP's here, the sold speed is listed a "maximum speed" that is roughly around what you should get at the best of times.

I say getting 98.2% of your listed speed is nothing to complain about.
So instead of taking roughly 15 minutes 16 seconds to download a 16gig disk image, it takes 15 minutes and 32 seconds. oh the humanity! Razz


-We don't control what happens to us in life, but we control how we respond to what happens in life.
-Hard times create strong men, strong men create good times, good times create weak men, and weak men create hard times. -G. Michael Hopf

Disclaimer: Post made by me are of my own creation. A delusional mind relayed in text form.
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sausje
Banned



Posts: 17716
Location: Limboland, Netherlands
PostPosted: Mon, 5th Aug 2013 12:25    Post subject:
sausje wrote:
They even acknowledged on the phone that this is NOT how it should be and they are going to look into it.
So anyone saying this is fine for what i pay is just fucking ignorant.


Because everyone is fucking blind..
They got minimum values that people should get, my upload is beneath that.
As usual everyone just keeps bashing me without fucking reading what is being said, fucking kids.

Even they say that this is NOT fine, how much more fucking clear do i have to be?!

FYI, it's solely about the UPLOAD, not the download.


Proud member of Frustrated Association of International Losers Failing Against the Gifted and Superior (F.A.I.L.F.A.G.S)


Last edited by sausje on Mon, 5th Aug 2013 12:30; edited 1 time in total
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Ankh




Posts: 23248
Location: Trelleborg
PostPosted: Mon, 5th Aug 2013 12:29    Post subject:


shitloads of new stuff in my pc. Cant keep track of it all.
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Kaan_




Posts: 71
Location: Turkey
PostPosted: Mon, 5th Aug 2013 12:34    Post subject:
Of course they are going to say it's not normal. Complaining about couple of mbits. Btw, how many speed tests have you done? Are all the same?
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sausje
Banned



Posts: 17716
Location: Limboland, Netherlands
PostPosted: Mon, 5th Aug 2013 12:37    Post subject:
Quite some (tho most done on their own speed test, so no logs there).
But my upstream is fluctuating quite heavy, so there is defo something wrong:



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spankie
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Posts: 2958
Location: Belgium
PostPosted: Mon, 5th Aug 2013 13:00    Post subject:
Ever realized that your speed might be limited by the counterparty sending the stuff, your harddisks, your overall infrastructure etc. If there is somewhere in your modem, router, cable, NCI, hard disk, whatever, some 'choke point', you will get your 'crappy speed'.

By the way, why pay for such a connection Laughing Why you need it? downloading the internet?

At work, I am right on the Belgian backbone here and got 275 Megabits/second download on the servers... So I guess you should not complain about your 140, even if they promised 120. Save money, get a 20Mbit connection, more than enough... At home i have a 12 euro/month connection...

Quote:

-bash-3.2$ wget --output-document=/dev/null http://speedtest.wdc01.softlayer.com/downloads/test500.zip --12:56:45-- http://speedtest.wdc01.softlayer.com/downloads/test500.zip
Resolving speedtest.wdc01.softlayer.com... 208.43.102.250
Connecting to speedtest.wdc01.softlayer.com|208.43.102.250|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 524288000 (500M) [application/zip]
Saving to: `/dev/null'

100%[===================================================================================>] 524,288,000 34.7M/s in 16s

12:57:01 (32.0 MB/s) - `/dev/null' saved [524288000/524288000]


Edit: It's a limit of speedtest...

Just tested using the commandline speedtest thingie and got max of 130...

Quote:

-bash-3.2$ ./speedtest_cli.py
Retrieving speedtest.net configuration...
Retrieving speedtest.net server list...
Testing from Research network University of Ghent (157.193.230.151)...
Selecting best server based on ping...
Hosted by iGlobe bvba (Diegem) [53.23 km]: 48.717 ms
Testing download speed........................................
Download: 126.75 Mbit/s
Testing upload speed..................................................
Upload: 39.87 Mbit/s


So try downloading http://speedtest.wdc01.softlayer.com/downloads/test500.zip and stop complaining...


Last edited by spankie on Mon, 5th Aug 2013 13:05; edited 2 times in total
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Saner




Posts: 6875
Location: Uk
PostPosted: Mon, 5th Aug 2013 13:02    Post subject:
just looks like congestion to me.

The faster the connections the more chance of it, and the more it shows up.

One of that there them things.


But maybe I am wrong, its been known to happen.

Rolling Eyes


ragnarus wrote:

I saw things like that in here and in other "woman problems" topics so...... Am I the only one that thinks some authorities needs to be alerted about Saner and him possibly being a rapist and/or kidnapper ?Smile

Saner is not being serious. Unless its the subject of Santa!
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Neon
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Posts: 18915
Location: Poland
PostPosted: Mon, 5th Aug 2013 13:05    Post subject:
spankie wrote:

By the way, why pay for such a connection Laughing Why you need it? downloading the internet?

At work, I am right on the Belgian backbone here and got 275 Megabits/second download on the servers... So I guess you should not complain about your 140, even if they promised 120. Save money, get a 20Mbit connection, more than enough... At home i have a 12 euro/month connection...



And I pay 22 eur for 120mb, what's your point exactly? You have no idea how much he pays for his internet.
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PumpAction
[Schmadmin]



Posts: 26759

PostPosted: Mon, 5th Aug 2013 13:05    Post subject:
At 15mbps I think he can rule out any hardware side problems on his end.... Of course if he is not uploading from a slow usb stick Very Happy

What would worry more is the horrible ping that you have :/ But maybe I'm just used to 2-5ms ping because I'm basically next to frankfurt Laughing


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spankie
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Posts: 2958
Location: Belgium
PostPosted: Mon, 5th Aug 2013 13:08    Post subject:
Neon wrote:
spankie wrote:

By the way, why pay for such a connection Laughing Why you need it? downloading the internet?

At work, I am right on the Belgian backbone here and got 275 Megabits/second download on the servers... So I guess you should not complain about your 140, even if they promised 120. Save money, get a 20Mbit connection, more than enough... At home i have a 12 euro/month connection...



And I pay 22 eur for 120mb, what's your point exactly? You have no idea how much he pays for his internet.


Well, obviously enough to complain about 3MBits....
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spankie
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Posts: 2958
Location: Belgium
PostPosted: Mon, 5th Aug 2013 13:09    Post subject:
PumpAction wrote:
At 15mbps I think he can rule out any hardware side problems on his end.... Of course if he is not uploading from a slow usb stick Very Happy

What would worry more is the horrible ping that you have :/ But maybe I'm just used to 2-5ms ping because I'm basically next to frankfurt Laughing


I think 20-40 ping is more than acceptable... How the hell can you get 2-5 ping? I have ~10 ping on a local LAN with 4 people in a professional router.
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sausje
Banned



Posts: 17716
Location: Limboland, Netherlands
PostPosted: Mon, 5th Aug 2013 13:13    Post subject:
I pay €63,- per month for this, including home phone and 1080i HDTV.
But it's not about the download as i said before, that's just fine at 147mbit, it's about the upload, i NEED the upload to upload to usenet.
Since there is no fibre here (yet), i can't swap to anything else and i'm forced to stay with them.
But when fibre hits this part of this shitty town, i'll swap to 500/500 ASAP.

And i doubt any of my internal network is the problem. ~€160,- router (ASUS RT-N660 Dark Knight) and using CAT7 cables.
Nor is my hardware any fault and more then capable to have such speeds (which you should know by now tbh.. Since i mentioned my hardware more then enough on this forum.).

@PumpAction
That's because he's from Belgium, most people there are still on DSL connections rather then fibre or cable.



Here is a discussion about it on a Dutch forum: http://ziggo-gebruikers.nl/forum/showthread.php?p=443163#post443163

Just look at the differences there, there are people that get maxed out. Since i got maxed out before, there wouldn't be any reason why i shouldn't get maxed out now.


Proud member of Frustrated Association of International Losers Failing Against the Gifted and Superior (F.A.I.L.F.A.G.S)


Last edited by sausje on Mon, 5th Aug 2013 13:20; edited 3 times in total
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Ankh




Posts: 23248
Location: Trelleborg
PostPosted: Mon, 5th Aug 2013 13:16    Post subject:
It's a shitty ul speed aye..ive got 92Mbit upload speed with my 100/100.


shitloads of new stuff in my pc. Cant keep track of it all.
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Saner




Posts: 6875
Location: Uk
PostPosted: Mon, 5th Aug 2013 13:20    Post subject:
Ankh wrote:
It's a shitty ul speed aye..ive got 92Mbit upload speed with my 100/100.


Well you should be complaining then shouldn't you.


That 8Mbit loss is disgraceful



ragnarus wrote:

I saw things like that in here and in other "woman problems" topics so...... Am I the only one that thinks some authorities needs to be alerted about Saner and him possibly being a rapist and/or kidnapper ?Smile

Saner is not being serious. Unless its the subject of Santa!
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Mr.Tinkles




Posts: 12378
Location: Reino de Suecia
PostPosted: Mon, 5th Aug 2013 13:21    Post subject:
Don't forget that sometimes you get different results depending on browser.
In chrome I get faster dl/ul speeds, in firefox I get a better response-time.

Chrome


Firefox




Last edited by Mr.Tinkles on Mon, 5th Aug 2013 13:26; edited 1 time in total
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Ankh




Posts: 23248
Location: Trelleborg
PostPosted: Mon, 5th Aug 2013 13:24    Post subject:
Saner wrote:
Ankh wrote:
It's a shitty ul speed aye..ive got 92Mbit upload speed with my 100/100.


Well you should be complaining then shouldn't you.


That 8Mbit loss is disgraceful



Yeah! CURSE YOU TO HELL YOU FUCKING ISP!!


shitloads of new stuff in my pc. Cant keep track of it all.
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Ankh




Posts: 23248
Location: Trelleborg
PostPosted: Mon, 5th Aug 2013 13:25    Post subject:
http://www.youtube.com/watch?feature=player_detailpage&v=ee925OTFBCA&t=15


shitloads of new stuff in my pc. Cant keep track of it all.


Last edited by Ankh on Mon, 5th Aug 2013 13:26; edited 1 time in total
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