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 Posted: Sun, 19th Sep 2010 03:57 Post subject: Elemental War of Magic |
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Problem signature:
Problem Event Name: APPCRASH
Application Name: Elemental.exe
Application Version: 1.0.7.0
Application Timestamp: 4c806de1
Fault Module Name: USER32.dll
Fault Module Version: 6.1.7600.16384
Fault Module Timestamp: 4a58463b
Exception Code: c0000005
Exception Offset: 00016833
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 7467
Additional Information 2: 7467df24071525d4eec16f9ef9a10ae1
Additional Information 3: 7fcd
Additional Information 4: 7fcdda9d8a24ce9cea05df904412df19
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
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Installed game, installed patches, crashes before any movies or anything. |
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JBeckman
VIP Member
Posts: 34986
Location: Sweden
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| Posted: Sun, 19th Sep 2010 07:29 Post subject: |
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Unsure if it was needed for the latest update but did you install all updates in order or just the latest one, I assume DirectX is also up to date along with VC++ redist though if they were not the error screen would be different and pointing to a specific file, there's nothing blocking the game either is there like a anti virus program or Windows UAC, perhaps right clicking and choosing run as administrator could work, driver related would also show a specific .dll related to the GPU manufacturer I think so that's probably not it either.
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| Posted: Sun, 19th Sep 2010 09:23 Post subject: |
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Well the latest patch said you didn't need the previous patches but I installed them all anyways.
DX is the latest as far as im aware, VC++ redist is there. Tried run as admin, I have UAC turned of, AV never interferes with my stuff so I know it's not that.
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JBeckman
VIP Member
Posts: 34986
Location: Sweden
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| Posted: Sun, 19th Sep 2010 09:38 Post subject: |
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Hmm, I don't think the game uses .Net either so that's probably nothing to go on, does C:\Users\UserName\Documents\My Games\Elemental contain a debug.err file with anything in it?
(Normal text file, could contain some info about it, logs errors and other issues, latest patches have made it a whole lot smaller, heh.)
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| Posted: Sun, 19th Sep 2010 21:41 Post subject: |
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yep, heres the debug
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DebugMessage: Version REPACKSHIT last updated on: 09-18-2010 20:26
DebugMessage: Entering WinMain
DebugMessage: ******* Starting Game Shell *******
DebugMessage: *********DXDiag info follows.*********
System Info
Time: 9/18/2010, 20:48:58
DirectX Version: DirectX 11
Machine Name: RYAN-MAIN-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090710-1945)
Languages: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-790XTA-UD4
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Physical Memory: 4096MB RAM
Page File: 1956MB used, 6230MB available
Windows Dir: C:\Windows
Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 5800 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter (0x6899)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_6899&SUBSYS_0B001002&REV_00
Display Memory: 2805 MB
Current Display Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx6
Driver Version: 8.17.0010.1041
Driver Date: 8/3/2010 20:54:00
DirectX Acceleration Enabled: Yes
Display device 2:
Device Name: \\.\DISPLAY2
Card Name: ATI Radeon HD 5800 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter (0x6899)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_6899&SUBSYS_0B001002&REV_00
Display Memory: 2805 MB
Current Display Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: SyncMaster 931BW/906BW/931CW , SyncMaster Magic CX931BW (Analog)
Monitor Max Resolution:
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx6
Driver Version: 8.17.0010.1041
Driver Date: 8/3/2010 20:54:00
DirectX Acceleration Enabled: Yes
Sound info
Sound device 1:
Description: Speakers (Creative SB Audigy 2 ZS (WDM))
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20021102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 6.00.0001.1371
Driver Date: 6/23/2009 13:39:26
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Sound device 1:
Description: SPDIF Out (Creative SB Audigy 2 ZS (WDM))
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20021102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 6.00.0001.1371
Driver Date: 6/23/2009 13:39:26
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
DebugMessage: *********END dxdiag info.*********
DebugMessage: No files found matching mask D:\Elemental War of Magic\Fonts\*.ttf
DebugMessage: Using 0 samples for multisampling.
DebugMessage: Game Resolution: 1920 x 1080 (full screen mode)
DebugMessage: HAL (hardware vertex processing)ATI Radeon HD 5800 Series
DebugMessage: Presentation Interval: Immediate.
DebugMessage: Refresh Rate: 0hz.
DebugMessage: Back Buffer Bit Depth: X8R8G8B8.
DebugMessage: 32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel.
DebugMessage: ** Checking Direct3D 9 Device Capabilities ************************************
DebugMessage: A full-color cursor is supported in hardware at high resolution modes.
DebugMessage: Bump mapping is supported.
Debug Message: Device is now ready
Debug Message: GFX-THREAD: DISABLED
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JBeckman
VIP Member
Posts: 34986
Location: Sweden
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| Posted: Sun, 19th Sep 2010 21:50 Post subject: |
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I'd say that it seems like it's the refresh rate detection that is causing it, here's what my file says.
If there is a Prefs.ini file set ResetPrefs=0 towards the top to 1 and see if the auto-detection gets it correct (or delete the file.) otherwise set Fullscreen=1 to 0 and see if that works.
(Generic PNP monitor drivers perhaps or ATI CCC behaves oddly, perhaps set desktop res to say 1024x768 at 60hz or some such just for the auto-detection to kick in properly and then set it back, seems like it might be either the game causing this or the monitor is using a non-standard refresh rate or differs somehow, 59 instead of 60hz is a common variation.)
EDIT: Just checked a bit better, 0 seems to be auto-detection so it might not be that simple.
(Perhaps try to disable ATI CCC Catalyst AI though I don't think the game has a proper profile.)
EDIT: Window mode or forcing the game to re-detect the settings could still help though, strange error and not easy to troubleshoot since there isn't much to go on, somewhat of a downside with PC systems due to the huge variety of possible causes and all different hardware.
(I'll search around to see what I can find about it.)
EDIT: It's not that issues where there's a \GFX\GFX folder (Or some such folder in the folder instead of over it or what to call it.) misplace which Skidrow had with one of the updates is it?
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