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Kein
Banned



Posts: 6101

PostPosted: Fri, 24th Jan 2014 15:25    Post subject:
What the account? Steamrep link?

Also, if you received gifts asa well, gifts (ie not traded) then your chances are very screwed.
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Barn3y




Posts: 34

PostPosted: Fri, 24th Jan 2014 15:29    Post subject:
murgo wrote:
well, it appears that the russian account i received my gifts from has been suspended as well. looks like "fraudulent gifts" might be the reason.

what the FUCK happens to the 20€ i have in my steam wallet? are they lost forever? seriously, fuck steam.. fuck gabe.. fuck this Sad


Usually they just remove the games in these cases, but if the only reason for your restrictions was that the cash bounced on the russian's bank account, you'll get your account back.

Anyway contact support and don't let them get away with it, you'll probably get the template "go fuck yourself, you're banned, deal with it" answer the first few times Sad
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murgo




Posts: 1928
Location: Brezelcountry
PostPosted: Fri, 24th Jan 2014 15:32    Post subject:
the money never bounced, so i don't understand what's happening. i've been getting those gifts for years now and never had any problems. they weren't traded btw.

almost 9 years since i created this account and they thank me with this Crying or Very sad

i'll keep pestering them to restore my purchase rights.. if they don't, i wan't my goddamn wallet money back.


i5 3570k @ 3.4GHz | ASRock Z77 Extreme4 | Scythe Mugen 2 Rev. B | 8GB G.Skill DDR3-1333 | Sapphire Radeon HD 7970 OC 3GB | 64GB Crucial M4 SSD | Dell U2312HM
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Areius




Posts: 14856

PostPosted: Fri, 24th Jan 2014 15:40    Post subject:
murgo, try to contact Steam support. I'm sure they'll get you unbanned. If you don't get anywhere with them, PM me and I have a personal email from someone at Valve that can help you for sure.


PC: Yes. Console: No.
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madness




Posts: 13319

PostPosted: Fri, 24th Jan 2014 15:42    Post subject:
Maybe the russian was a scammer who sold stolen stuff and so they banned any account who benefited from those stolen goods? Since people use alts, they might just ban everyone to be sure Laughing
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consolitis
VIP Member



Posts: 27318

PostPosted: Fri, 24th Jan 2014 15:44    Post subject:
murgo wrote:
the money never bounced, so i don't understand what's happening. i've been getting those gifts for years now and never had any problems. they weren't traded btw.

almost 9 years since i created this account and they thank me with this Crying or Very sad

i'll keep pestering them to restore my purchase rights.. if they don't, i wan't my goddamn wallet money back.


Send Steam support this: https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003#fraud

Quote:
What if I redeemed a game from a trade that is fraudulently purchased?

If this happens, the account where the fraud took place will be suspended. Your account will not be suspended, however the game you redeemed/unpacked to your account will be removed. We will restore the items/gifts that were associated with the trade that you performed to receive the game. If you did not trade any items/gifts for the game directly then we are not able to restore anything to your account (i.e. if the game was a gift). Please contact Steam Support if a game that you traded for is missing from your inventory or account.


Tell them you don't understand why/what it happened but it's probably that you were gifted a game that was purchased fraudulently, in which case they should ban the dude that gifted you and merely remove the game from your account.

Of course also tell them you'll be more careful in the future, blah, blah, etc.


TWIN PEAKS is "something of a miracle."
"...like nothing else on television."
"a phenomenon."
"A tangled tale of sex, violence, power, junk food..."
"Like Nothing On Earth"

~ WHAT THEY'RE TRYING TO SAY CAN ONLY BE SEEN ~

http://www.youtube.com/watch?v=CHTUOgYNRzY
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murgo




Posts: 1928
Location: Brezelcountry
PostPosted: Fri, 24th Jan 2014 15:53    Post subject:
thanks for the help guys, i'm writing them right now.
i really don't know what to do if they don't lift the suspension. i might have to go back being a full time pirate again Sad

the weird thing is, the last gift was almost a month ago. shadow warrior.. the game is still in my library. never even downloaded or played it. why today?? WHHYYYYY??


i5 3570k @ 3.4GHz | ASRock Z77 Extreme4 | Scythe Mugen 2 Rev. B | 8GB G.Skill DDR3-1333 | Sapphire Radeon HD 7970 OC 3GB | 64GB Crucial M4 SSD | Dell U2312HM


Last edited by murgo on Fri, 24th Jan 2014 16:09; edited 1 time in total
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KillerCrocker




Posts: 20503

PostPosted: Fri, 24th Jan 2014 16:03    Post subject:
Kein wrote:
KillerCrocker wrote:
wtf... that sucks... another security question : How can we protect ourseves about losing email address connected to steam ? Lets say my gmail goes down or hacked. Then i want to log into steam and I have to use my email for that or the security code but I cant access my email.

Can we have backup email on steam or other ways to prove that its my account or smth ?

The point is.. my gmail account is getting cluttered and spammed and I am not even hoping for it to last forever. What about my steam then ?


Make a new private email account somewhere and change Steam email? What the problem?

I can change steam email ?!
Explain!


3080 | ps5 pro

Sin317-"im 31 years old and still surprised at how much shit comes out of my ass actually ..."
SteamDRM-"Call of Duty is the symbol of the true perfection in every aspect. Call of Duty games are like Mozart's/Beethoven's symphonies"
deadpoetic-"are you new to the cyberspace?"
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madness




Posts: 13319

PostPosted: Fri, 24th Jan 2014 16:04    Post subject:
Settings Razz
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JBeckman
VIP Member



Posts: 34981
Location: Sweden
PostPosted: Fri, 24th Jan 2014 16:04    Post subject:
KillerCrocker wrote:
Kein wrote:
KillerCrocker wrote:
wtf... that sucks... another security question : How can we protect ourseves about losing email address connected to steam ? Lets say my gmail goes down or hacked. Then i want to log into steam and I have to use my email for that or the security code but I cant access my email.

Can we have backup email on steam or other ways to prove that its my account or smth ?

The point is.. my gmail account is getting cluttered and spammed and I am not even hoping for it to last forever. What about my steam then ?


Make a new private email account somewhere and change Steam email? What the problem?

I can change steam email ?!
Explain!


Steam -> Settings -> Change contact email address
(Or did you mean that you have one of those old accounts that are your email address?)
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SteamDRM




Posts: 2832

PostPosted: Fri, 24th Jan 2014 16:07    Post subject:
Kein wrote:

Make a new private email account somewhere and change Steam email? What the problem?


KillerCrocker wrote:
Then i want to log into steam and I have to use my email for that or the security code but I cant access my email.


https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366

Yeah, i know we're not talking about a hijacked account, but you'll need to do the same.


Last edited by SteamDRM on Fri, 24th Jan 2014 16:10; edited 2 times in total
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Saner




Posts: 6877
Location: Uk
PostPosted: Fri, 24th Jan 2014 16:10    Post subject:
email support, see what they say.


ragnarus wrote:

I saw things like that in here and in other "woman problems" topics so...... Am I the only one that thinks some authorities needs to be alerted about Saner and him possibly being a rapist and/or kidnapper ?Smile

Saner is not being serious. Unless its the subject of Santa!
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KillerCrocker




Posts: 20503

PostPosted: Fri, 24th Jan 2014 16:13    Post subject:
dunno. It only says change contact email in settings. Isnt my steam connected to email ?

btw. my steam account is 3yo


3080 | ps5 pro

Sin317-"im 31 years old and still surprised at how much shit comes out of my ass actually ..."
SteamDRM-"Call of Duty is the symbol of the true perfection in every aspect. Call of Duty games are like Mozart's/Beethoven's symphonies"
deadpoetic-"are you new to the cyberspace?"
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Saner




Posts: 6877
Location: Uk
PostPosted: Fri, 24th Jan 2014 16:15    Post subject:
Ohhhhh are you one of those people who put email addresses into the "Username" field, kind of like the people who type "google" into the google search bar on chrome.


ragnarus wrote:

I saw things like that in here and in other "woman problems" topics so...... Am I the only one that thinks some authorities needs to be alerted about Saner and him possibly being a rapist and/or kidnapper ?Smile

Saner is not being serious. Unless its the subject of Santa!
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Kein
Banned



Posts: 6101

PostPosted: Fri, 24th Jan 2014 16:16    Post subject:
SteamDRM wrote:
Kein wrote:

Make a new private email account somewhere and change Steam email? What the problem?


KillerCrocker wrote:
Then i want to log into steam and I have to use my email for that or the security code but I cant access my email.


https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366

Yeah, i know we're not talking about a hijacked account, but you'll need to do the same.


And? Read his post as whole, he did not lose his account:
Quote:
The point is.. my gmail account is getting cluttered and spammed and I am not even hoping for it to last forever. What about my steam then ?


If he is unsure in his public email he uses for his steam account then may be it is time to make a goddamn private (may be even paid) email account and use it for a few selected services only?

What, common sense and basic security measures is now not so popular? Frowned upon?
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Morphineus
VIP Member



Posts: 24883
Location: Sweden
PostPosted: Fri, 24th Jan 2014 16:20    Post subject:
KillerCrocker wrote:
wtf... that sucks... another security question : How can we protect ourseves about losing email address connected to steam ? Lets say my gmail goes down or hacked. Then i want to log into steam and I have to use my email for that or the security code but I cant access my email.

Can we have backup email on steam or other ways to prove that its my account or smth ?

The point is.. my gmail account is getting cluttered and spammed and I am not even hoping for it to last forever. What about my steam then ?


In that case you'll have to deal with support. Got my old account back even though the e-mail was from an old ISP and no longer valid and did not know my Password. Just had to show them a picture of the cd-key of one of the games on there.

In the end there's always a way to get your account back as long as you have some evidence of it being yours.


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Royalgamer06
Banned



Posts: 2317

PostPosted: Fri, 24th Jan 2014 16:39    Post subject:


Last edited by Royalgamer06 on Wed, 30th Nov 2016 21:41; edited 1 time in total
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KillerCrocker




Posts: 20503

PostPosted: Fri, 24th Jan 2014 16:48    Post subject:
Saner wrote:
Ohhhhh are you one of those people who put email addresses into the "Username" field, kind of like the people who type "google" into the google search bar on chrome.

what are You talking about


3080 | ps5 pro

Sin317-"im 31 years old and still surprised at how much shit comes out of my ass actually ..."
SteamDRM-"Call of Duty is the symbol of the true perfection in every aspect. Call of Duty games are like Mozart's/Beethoven's symphonies"
deadpoetic-"are you new to the cyberspace?"
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Bob Barnsen




Posts: 31974
Location: Germoney
PostPosted: Fri, 24th Jan 2014 16:52    Post subject:
Laughing


Enthoo Evolv ATX TG // Asus Prime x370 // Ryzen 1700 // Gainward GTX 1080 // 16GB DDR4-3200
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Saner




Posts: 6877
Location: Uk
PostPosted: Fri, 24th Jan 2014 16:53    Post subject:
well you said the account is three years old, my account is that age (give or take) and I login using a username, not an email address.

Unless you put an email address in the username field I suppose.


ragnarus wrote:

I saw things like that in here and in other "woman problems" topics so...... Am I the only one that thinks some authorities needs to be alerted about Saner and him possibly being a rapist and/or kidnapper ?Smile

Saner is not being serious. Unless its the subject of Santa!
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juniR




Posts: 1457
Location: Somewhere east of I forget
PostPosted: Fri, 24th Jan 2014 16:56    Post subject:
Sorry but if someone can't manage simple logins and emails they should at least have parental protection on their PC Smug


BloodAngel wrote:
hi... may i have a dirt showdown key please? thank you
Newty182 wrote:
K155-MII-A55 Let me know if it works.
Drowning_witch wrote:
invalid for steam. didn't try origin.
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KillerCrocker




Posts: 20503

PostPosted: Fri, 24th Jan 2014 17:06    Post subject:
Saner wrote:
well you said the account is three years old, my account is that age (give or take) and I login using a username, not an email address.

Unless you put an email address in the username field I suppose.

I also login with username. And whatever username I have set, I am always logging with the first username I ever had.


3080 | ps5 pro

Sin317-"im 31 years old and still surprised at how much shit comes out of my ass actually ..."
SteamDRM-"Call of Duty is the symbol of the true perfection in every aspect. Call of Duty games are like Mozart's/Beethoven's symphonies"
deadpoetic-"are you new to the cyberspace?"
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Saner




Posts: 6877
Location: Uk
PostPosted: Fri, 24th Jan 2014 17:08    Post subject:
So then just change the email address.

Steam -> Settings -> Change contact email address



Or am I misunderstanding something?


ragnarus wrote:

I saw things like that in here and in other "woman problems" topics so...... Am I the only one that thinks some authorities needs to be alerted about Saner and him possibly being a rapist and/or kidnapper ?Smile

Saner is not being serious. Unless its the subject of Santa!
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KillerCrocker




Posts: 20503

PostPosted: Fri, 24th Jan 2014 17:23    Post subject:
You do. Or You don't.
Point is. If my current email address gets "corrupted" and I wont be able to receive steamguard code to login... how do I enter options to in fact, change email address ? Laughing

Those are all theoretical questions but You know. I want to know how can I best preserve and protect my wealth. Now its 150+games so Its not something I am willing to just lose .

I hope murgo will get it fixed. This is terrible loss.


3080 | ps5 pro

Sin317-"im 31 years old and still surprised at how much shit comes out of my ass actually ..."
SteamDRM-"Call of Duty is the symbol of the true perfection in every aspect. Call of Duty games are like Mozart's/Beethoven's symphonies"
deadpoetic-"are you new to the cyberspace?"
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Saner




Posts: 6877
Location: Uk
PostPosted: Fri, 24th Jan 2014 17:24    Post subject:
Oh jesus fuck, its a theoretical question.


Well what about this one, what happens if the internet blows up, or steam closes down, what then!!!! what then!!!!!

Fuck this, I am having a drink


ragnarus wrote:

I saw things like that in here and in other "woman problems" topics so...... Am I the only one that thinks some authorities needs to be alerted about Saner and him possibly being a rapist and/or kidnapper ?Smile

Saner is not being serious. Unless its the subject of Santa!
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DarkRohirrim




Posts: 9901
Location: The Void
PostPosted: Fri, 24th Jan 2014 17:28    Post subject:
What?! Don't you just love his posts?
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juniR




Posts: 1457
Location: Somewhere east of I forget
PostPosted: Fri, 24th Jan 2014 17:30    Post subject:
Like I said - parental protection Wink


BloodAngel wrote:
hi... may i have a dirt showdown key please? thank you
Newty182 wrote:
K155-MII-A55 Let me know if it works.
Drowning_witch wrote:
invalid for steam. didn't try origin.
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sabin1981
Mostly Cursed



Posts: 87805

PostPosted: Fri, 24th Jan 2014 17:37    Post subject:
You do bring it on yourself sometimes, KC <3 As a serious answer though, if you get locked out of your primary email account and can't access Steam you can just contact support and go through a retrieval process, usually have to provide critical information to prove ownership, such as last purchased game, 4 digits of cc or pp receipts, etc.
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KillerCrocker




Posts: 20503

PostPosted: Fri, 24th Jan 2014 17:41    Post subject:
thanks sabina. (and thanks others)


3080 | ps5 pro

Sin317-"im 31 years old and still surprised at how much shit comes out of my ass actually ..."
SteamDRM-"Call of Duty is the symbol of the true perfection in every aspect. Call of Duty games are like Mozart's/Beethoven's symphonies"
deadpoetic-"are you new to the cyberspace?"
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Morphineus
VIP Member



Posts: 24883
Location: Sweden
PostPosted: Fri, 24th Jan 2014 17:46    Post subject:
KillerCrocker wrote:
thanks sabina. (and thanks others)


*Kicks you in the nuts* I gave you that answer 10 posts ago!

Laughing


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