This game has a total sale of 1 if you add in the refunds.
sorry to hear about hero siege. I guess it has no protection on steam or something? weird that people would refund a game with so many positive reviews.
so customers should continue to get ass raped because of a handful of cases like this?
i'm sure valve is closely monitoring the situation and will adjust rules accordingly if they see any big abuses, but don't even try to talk BS about how refunds is bad, because it isn't, and no amount of sad little indie stories you link to will change my mind.
both of you. This is a fantastic turn of events, something that has been sorely lacking with "digital" distribution, and finally now we have been given back our consumer rights. I absolutely plan to exercise them over this because now, as you rightly said Phill, customers have the ability to finally try something out before committing -- as it was in the years gone by with demos.
Perhaps this might convince developers to put out more demos this time?
Meanwhile, Qwiboo, developer of a procedurally generated space platformer called Beyond Gravity, chimed in with an even higher stat. “Out of 18 sales 13 refunded in just last 3 days. That’s 72% of purchases. Rate of refunds before was minimal,” they tweeted.
>before
YOU MEAN BEFORE REFUNDS ACTUALLY EXISTED AS A MORE OR LESS WORKING MECHANISM NOT RELYING ON A WHIM AND A MOOD STATE OF STEAM SUPPORT?
Wow. What a comparison.
Quote:
"The developers of Revenge of the Titans—a well-like strategy tower defense game that’s been out since 2011—saw an unexpectedly large uptick in refunds. “55% refund rate on RoTT alone. Versus five refunds in 10 years direct,” they tweeted."
>well-like
???
Quote:
Matt Gambell of RPG Tycoon paired his stat—”In these first 7 days of June out of the 60 average units sold, over 20 of those have claimed a refund”—with an observation about what he’d like to see out of Valve’s system: a better explanation as to why people asked for a refund of his game. That way, he could try to learn and improve—or at least patch any holes users find in his ship.
Working as planned here. He is right about explanation.
Quote:
Cliff “Cliffski” Harris of Democracy and Gratuitous Space Battles fame echoed that concern, albeit with a significantly lower refund percentage. He tweeted:
“Bloody hell steam refund rate has gone from 0.09% to 17%. Methinks people are taking the piss. Here comes DRM again sadly.”
I'd love to refund a few games from my collection, impulse buys or just overall crap that I don't like The funds would certainly help for the summer sale
I bought "Hardland" back in December because the EA looked good, I got it and ran like fucking ASS (with the developer saying that a 780ti is "just enough" to run it properly ) and it's not even a good game in the end.. I've got 26 minutes play time in it and I genuinely don't plan on playing it again.
£10 down the drain.
I'd love to get THAT back Is there a process I have to go through, Areius?
I bought "Hardland" back in December because the EA looked good, I got it and ran like fucking ASS (with the developer saying that a 780ti is "just enough" to run it properly ) and it's not even a good game in the end.. I've got 26 minutes play time in it and I genuinely don't plan on playing it again.
This is another thing, just like with the Hatred dev comments the other day... now that we have this power, and if it remains the way it is, their comments are going to be a lot less arrogant, I guarantee it.
God yes! Honestly, this is a magnificent push for the CONSUMERS finally and after the paid-mods debacle, this has certainly given me a lot more respect for Valve. Once the initial rush of abuser have been dealt with (people that buy games, DRM-free or not, in order to copy the files and then refund, for example) I think this will be a hell of a game changer. Less dross, more glory, less attitude, more discussion.
Last edited by sabin1981 on Tue, 9th Jun 2015 14:00; edited 1 time in total
Awesome, thanks for that image Neon-- it helped me find the right page to refund Hardland, which wasn't showing in my previous purchase list. I guess I must have bought it on a "sale" or something though, because it's £10.99 on the Store but Steam is only refunding £7.14.
Well I tried with FFXIV, bought it for my girl to end up realizing it wasn't really made for group questing. Not that I'm expecting a refund, we played 15 hours after all. But it was really a waste of 10€ for a game we won't be playing, so figured I could at least try.
That one and State of Decay (because of their cash grab) were the only regrets for me.
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both of you. This is a fantastic turn of events, something that has been sorely lacking with "digital" distribution, and finally now we have been given back our consumer rights. I absolutely plan to exercise them over this because now, as you rightly said Phill, customers have the ability to finally try something out before committing -- as it was in the years gone by with demos.
The funds would certainly help for the summer sale 
) and it's not even a good game in the end.. I've got 26 minutes play time in it and I genuinely don't plan on playing it again.
