Hardware issues
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 11:14    Post subject:
Breezer_ wrote:
I havent had ever issues with XMP, if its right kit for your motherboard and CPU.

This kit was on the hardware list for the motherboard.

OK, so I just put all the sticks back, and motherboard says there is only 24GB instead of 32GB.
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Steelone




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PostPosted: Thu, 29th Oct 2020 11:14    Post subject:
Breezer_ wrote:
I havent had ever issues with XMP, if its right kit for your motherboard and CPU.


I've only had issues with one build, but they were very similar to the issues Leo is describing.

It's also much cheaper and easier to eliminate the XMP profile as being an issue than to start replacing hardware and tearing the PC apart.
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 11:18    Post subject:
Hm, no, one of the sticks was fully seated. But just now I had a "shut down". So it's not the case connectors.
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 11:18    Post subject:
So no XMP, and still PC shutting down.
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 11:19    Post subject:
Pressing on the power button does nothing. The only thing that "works" is toggling the PSU off/on. Meanwhile the RAM LEDs keep spinning.
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Breezer_




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PostPosted: Thu, 29th Oct 2020 11:20    Post subject:
Can you test out another power supply?
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 11:25    Post subject:
I don't have another. I can order, but want to make sure what to suspect first.
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 11:26    Post subject:
Any way to test PSU somehow? Wouldn't putting the CPU in stress theoretically make the PSU shut down? I am seeing these shut downs pretty at random, not really when the PC is stressed.
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 11:28    Post subject:
Another shut down. Jesus
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Steelone




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PostPosted: Thu, 29th Oct 2020 11:29    Post subject:
LeoNatan wrote:
Any way to test PSU somehow? Wouldn't putting the CPU in stress theoretically make the PSU shut down? I am seeing these shut downs pretty at random, not really when the PC is stressed.


Might not be stress related with the PSU. Can just be entirely random.

Is there any sort of ozone or chemical odour coming from your PSU when it's on? Last PSU I had that failed had a horrible acrid odour start appearing.
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AmpegV4




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PostPosted: Thu, 29th Oct 2020 11:33    Post subject:
Sounds like a good PSU, swapping / testing another is worth doing to rule it out if you can. Its worth running memtest86+ a good long time several passes as well, when I had my faulty ram stick issue it took 16 hours before i saw failed tests. My RAM issue with a bad stick wasn't as severe as what your reporting.

Manually setting what XMP would isn't too big a deal, its easy to find the settings and set them. At least that way you know for sure its not detecting the wrong RAM and settings some garbage settings for your RAM.

Also just calling it, bet it ends up being the MSI mboard.
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 11:35    Post subject:
Steelone wrote:
LeoNatan wrote:
Any way to test PSU somehow? Wouldn't putting the CPU in stress theoretically make the PSU shut down? I am seeing these shut downs pretty at random, not really when the PC is stressed.


Might not be stress related with the PSU. Can just be entirely random.

Is there any sort of ozone or chemical odour coming from your PSU when it's on? Last PSU I had that failed had a horrible acrid odour start appearing.

No. When an old PSU of mine died, it spewed some smoke and was DEAD. Nothing like that here.

Also, if it's the PSU, why is the memory LED keep going?
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Breezer_




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PostPosted: Thu, 29th Oct 2020 11:37    Post subject:
It definately sounds motherboard or CPU issue, but it could be anything..... These are annoying to diagnose.
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 11:43    Post subject:
Open to ideas how to diagnose. Stressing the CPU in cpuz doesn't seem to trigger a shut down?
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couleur
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PostPosted: Thu, 29th Oct 2020 11:49    Post subject:
Can you switch bioses? If so, try and update one of them.


"Enlightenment is man's emergence from his self-imposed nonage. Nonage is the inability to use one's own understanding without another's guidance. This nonage is self-imposed if its cause lies not in lack of understanding but in indecision and lack of courage to use one's own mind without another's guidance. Dare to know! (Sapere aude.) "Have the courage to use your own understanding," is therefore the motto of the enlightenment."
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 11:55    Post subject:
I already updated and then reverted versions. The issues persist, so I don't think it's the BIOS.
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 11:58    Post subject:
I just switched all 4 memory sticks into the non "opitimized" position (there are 8 slots) and the system shut down. So it seems, it's far less stable with 4 sticks now, regardless of slots. WTF is going on.
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Steelone




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PostPosted: Thu, 29th Oct 2020 11:59    Post subject:
Yeah, I'd probably try ruling out the PSU first. Easier to swap than board.

If you don't have anyone that can lend you one, perhaps you could order one, swap it and return it if it doesn't make a difference.

Don't know what Israel's distance selling laws are like. In the UK you certainly get a couple of weeks no questions asked to return things for full refund.
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Breezer_




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PostPosted: Thu, 29th Oct 2020 12:00    Post subject:
LeoNatan wrote:
I just switched all 4 memory sticks into the non "opitimized" position (there are 8 slots) and the system shut down. So it seems, it's far less stable with 4 sticks now, regardless of slots. WTF is going on.


Have you tried with just 1 stick, there should be "optimized" position for it too (i would test all sticks invidually).
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 12:03    Post subject:
With one stick and XMP, there was a BSOD.
With one stick and no XMP, it worked, but I can't be sure if it just didn't hit a problem (luck).
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Steelone




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PostPosted: Thu, 29th Oct 2020 12:05    Post subject:
LeoNatan wrote:
With one stick and XMP, there was a BSOD.
With one stick and no XMP, it worked, but I can't be sure if it just didn't hit a problem (luck).


It sounds as though it crashes fairly often, so if you can run the no XMP stable for a while, hopefully that gets you somewhere.
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 12:07    Post subject:
Just shut down with one stick.
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 12:09    Post subject:
Shut down with a second and a third stick (separately).
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 12:11    Post subject:
RAM LED stays on, but the motherboard LED shuts down.
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 12:15    Post subject:
Well, now it's consistently shutting down the second I power it on and won't power on until I switch the PSU off/on. PC is dead. Such an expensive PC for such short time. Jesus
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 12:16    Post subject:
I'll take it all off the case and see if there isn't some short issue. I once had that many years ago.
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gandamaluco




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PostPosted: Thu, 29th Oct 2020 12:20    Post subject:
Did you already reset ( hard reset ) your BIOS settings?
Is your CPU firmly in place?
Try disassemble all your hardware and plug it with the minimum possible to run the windows install.
Any electricity spike or thunderstorm ( lightning ) in the last weeks?
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 12:37    Post subject:
No. I have a PSU and all my computer related stuff runs from that. I did reset the BIOS.
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Steelone




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PostPosted: Thu, 29th Oct 2020 12:46    Post subject:
Ugh sounds like a pain in the ass.

I'd try swapping the PSU first before doing anything drastic like the board.

Also just as another random stab in the dark, very unlikely but worth mentioning.

I once had a build that the 1st and 2nd ram slots were either not working or occasionally working after a number of power cycles.

The issue turned out to be the corsair hydro cooler was screwed down unevenly and was causing a CPU contact issue to the memory slots. It's apparently a common enough issue with certain CPU coolers that people suggest it on a lot of sites.

Loosening the cooler slightly completely fixed the issue.


http://steamcommunity.com/id/NotTheGame


Last edited by Steelone on Thu, 29th Oct 2020 12:47; edited 1 time in total
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LeoNatan
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PostPosted: Thu, 29th Oct 2020 12:47    Post subject:
So I took everything off the case, and when turning it on, the PSU *clicks* and nothing. I noticed that switching the ON/OFF switch doesn't help, and memory LED + the power on button on the motherboard keep light, and switching PSU on won't help. Pulling the cable and putting it back, the lights go off, again clicks and nothing.
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